Experience

Jurado & Associates, P.A. a Business, Real Estate, Probate & Immigration Law Firm

• United States
• Law Practice
• 1 - 100 Employee

• Executive Assistant

  • Apr 2022 - Present

  Miami, Florida, United States As an Executive Assistant, my job is to assist with the organization and running of the daily administrative operations of the office. I undertake a variety of office support tasks (i.e., schedule and plan meetings and appointments, answer phones, etc.). I work with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. I sort and distribute communications in a timely manner as well as track potential clients using CRM… Show more As an Executive Assistant, my job is to assist with the organization and running of the daily administrative operations of the office. I undertake a variety of office support tasks (i.e., schedule and plan meetings and appointments, answer phones, etc.). I work with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. I sort and distribute communications in a timely manner as well as track potential clients using CRM system. Show less



Residences by Armani Casa

• Wellness and Fitness Services
• 1 - 100 Employee

• Front Desk Agent Supervisor

  • Mar 2021 - Apr 2022

  Sunny Isles Beach, Florida, United States I received a promotion on March 2021 to become a Front Desk Supervisor (which was my current title). Within this role, I oversaw the operations of the Front Desk Agents and assisted with the operations to ensure the resident's satisfaction. I also acted as "Manager on Duty" and resolved opportunities from residents and their guests to ensure resident satisfaction where expectations were high. I developed and implemented new Standard Operating Procedures (SOPs), alongside the Assistant General… Show more I received a promotion on March 2021 to become a Front Desk Supervisor (which was my current title). Within this role, I oversaw the operations of the Front Desk Agents and assisted with the operations to ensure the resident's satisfaction. I also acted as "Manager on Duty" and resolved opportunities from residents and their guests to ensure resident satisfaction where expectations were high. I developed and implemented new Standard Operating Procedures (SOPs), alongside the Assistant General Manager of the Community, for Front Desk operations and have trained six Front Desk Agents.

• Front Desk Agent

  • Nov 2019 - Mar 2021

  Sunny Isles Beach, Florida As a Front Desk Agent, I greeted the residents of the Community as well as their guests/contractors/etc. We managed phone calls, emails, signing in the guests of residents, signing in and delivering packages/food deliveries/grocery deliveries, and more. Not only did we assist the residents of the Community with general information, but we would direct them to the Department or location that could best assist them. I also monitored and maintained a clean and organized work area.



Florida International University

• United States
• Higher Education
• 700 & Above Employee

• Orientation Leader / Peer Advisor

  • Jan 2019 - Jan 2020

  Miami/Fort Lauderdale Area As an Orientation Leader, known as a Peer Advisor at Florida International University (FIU), I assisted in the implementation of orientation programs for new and transfer students, facilitated and led group discussions and activities with future students, and gave guided Campus tours for those individuals and their families. Over ten thousand new and transfer students and their parents came to FIU and I served as a role model for those incoming students.



Florida International University - College of Business

• United States
• Higher Education
• 100 - 200 Employee

• Student Assistant

  • Sep 2018 - Aug 2019

  Miami/Fort Lauderdale Area As a Student Assistant in the Office of Executive and Professional Education at Florida International University - College of Business, I assisted in organizing zero credit certificate and training programs weekly, I inputted feedback information into a computer software for future analysis, I helped schedule events and conferences with companies and universities worldwide, as well as provided excellent customer service via phone calls and emails.



Florida International University - College of Arts, Science & Education

• Learners Assistant

  • Jan 2018 - Dec 2018

  Miami/Fort Lauderdale Area As a Learners Assistant, I assisted Dr. Maria Shpurik in instructing “Introduction to Psychology” for two consecutive semesters at Florida International University (FIU). The other Learners Assistants and myself held meetings to prepare for the class, attended the class to provide ourselves as a resource for the students to use, as well as held review sessions to prepare the students for the exams, and proctored those exams. I served as an educational aid to students who were struggling in the… Show more As a Learners Assistant, I assisted Dr. Maria Shpurik in instructing “Introduction to Psychology” for two consecutive semesters at Florida International University (FIU). The other Learners Assistants and myself held meetings to prepare for the class, attended the class to provide ourselves as a resource for the students to use, as well as held review sessions to prepare the students for the exams, and proctored those exams. I served as an educational aid to students who were struggling in the course inside as well as outside the classroom. Show less



Mestre Behavior

• United States
• Medical Practices
• 1 - 100 Employee

• Registered Behavior Technician

  • Mar 2018 - Aug 2018

  Miami/Fort Lauderdale Area As a Registered Behavior Technician (RBT), I trained with Behavior Therapists and Supervisors to have a better understanding of autistic children and I learned information about HIPAA, security, abuse, and more. Through this position, I grained competence and knowledge of Applied Behavior Analysis (ABA) and techniques to help children with autism.



Winn-Dixie

• United States
• Retail Groceries
• 700 & Above Employee

• Customer Service Representative

  • Apr 2017 - Sep 2017

  Aventura