Donatella Caprara

at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT

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Experience

      • Dec 2022 - Present

      • Jun 2014 - Jan 2023

      Management of all incoming booking requests and reservations. In charge of business development activites.

    • Hospitality
    • 700 & Above Employee
    • Reservation agent
      • May 2006 - Jun 2010

    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Event Manager ed Assistente Business-Revenue Manager
      • 2004 - 2006

      In charge of all groups and meetings requests, events and conferences. Drawing up of proposals and contracts. Client support during all events. In charge of all groups and meetings requests, events and conferences. Drawing up of proposals and contracts. Client support during all events.

    • Italy
    • Hospitality
    • 400 - 500 Employee
    • Reservations Agent
      • 2001 - 2001

      Coordination of reservation requests, management of inbound calls, travel agencies and tour operators. Coordination of reservation requests, management of inbound calls, travel agencies and tour operators.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Reservations Agent
      • 1999 - 2001

      Managing inbound calls from travel agencies and providing them with all details regarding their requests. Business development activities. Managing inbound calls from travel agencies and providing them with all details regarding their requests. Business development activities.

Education

  • Collegio Ballerini di Seregno
    Diploma di Tecnico delle attività alberghiere
    1992 - 1997
  • Capac Politecnico del Commercio e del Turismo
    Attestato di Room Division Management
    1998 - 1999
  • AGSG srl
    Conflitti e collaborazioni nei team di lavoro;
    2019 - 2019
  • Event & Media Education
    Master di Organizzatore di eventi
    2014 - 2014
  • Event & Media Education
    Master in Time management
  • Event & Media Education
    Master di Marketing, comunicazione, pubblicità e business plan

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