Donatella Caprara
at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan- Claim this Profile
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Bio
Experience
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Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
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Italy
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Hospitality
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100 - 200 Employee
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Dec 2022 - Present
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Jun 2014 - Jan 2023
Management of all incoming booking requests and reservations. In charge of business development activites.
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Le Méridien Hotels & Resorts
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Hospitality
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700 & Above Employee
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Reservation agent
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May 2006 - Jun 2010
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Dei Cavalieri Collection Hotels and Resorts
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Italy
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Hospitality
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1 - 100 Employee
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Event Manager ed Assistente Business-Revenue Manager
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2004 - 2006
In charge of all groups and meetings requests, events and conferences. Drawing up of proposals and contracts. Client support during all events. In charge of all groups and meetings requests, events and conferences. Drawing up of proposals and contracts. Client support during all events.
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Starhotels
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Italy
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Hospitality
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400 - 500 Employee
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Reservations Agent
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2001 - 2001
Coordination of reservation requests, management of inbound calls, travel agencies and tour operators. Coordination of reservation requests, management of inbound calls, travel agencies and tour operators.
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Utell International
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United States
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Consumer Services
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1 - 100 Employee
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Reservations Agent
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1999 - 2001
Managing inbound calls from travel agencies and providing them with all details regarding their requests. Business development activities. Managing inbound calls from travel agencies and providing them with all details regarding their requests. Business development activities.
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Education
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Collegio Ballerini di Seregno
Diploma di Tecnico delle attività alberghiere -
Capac Politecnico del Commercio e del Turismo
Attestato di Room Division Management -
AGSG srl
Conflitti e collaborazioni nei team di lavoro; -
Event & Media Education
Master di Organizzatore di eventi -
Event & Media Education
Master in Time management -
Event & Media Education
Master di Marketing, comunicazione, pubblicità e business plan