Donaldi Kulla
Shop Manager at Zero Absolute- Claim this Profile
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Bio
Experience
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Zero Absolute
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Retail Apparel and Fashion
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1 - 100 Employee
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Shop Manager
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Apr 2023 - Present
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Deputy Shop Manager
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Aug 2022 - Mar 2023
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Operations Supervisor
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Apr 2022 - Aug 2022
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Visual Coordinator
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Apr 2021 - Dec 2021
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Mosafer
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Qatar
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Retail
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1 - 100 Employee
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Assistant Manager
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Aug 2017 - Apr 2021
Assist the Retail Store Manager in planning and implementing strategies to attract customers. Coordinate daily customer service operations. Track the progress of weekly, monthly, quarterly and annual objectives. Monitor and maintain store inventory. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Coach and support new and existing Sales Associates Communicate with clients and evaluate their needs. Make sure all employees adhere to company’s policies and guidelines. Handle complaints from customers. Act as our store’s representative and set an example for our staff Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Go the extra mile to drive sales. Maintain in-stock and presentable condition assigned areas. Actively seek out customers in store. Remain knowledgeable on products offered and discuss available options. Cross sell products. Team up with co-workers to ensure proper customer service. Build productive trust relationships with customers. Show less
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Agna Group
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Food and Beverage Services
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1 - 100 Employee
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Real Estate Agent
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Jan 2012 - Dec 2016
Maintained list of available properties and sites. Advertised properties for sale in Internet and publications. Showed properties to prospective buyers and explained about features and costs. Provided suggestions to clients on home renovations, market trends and mortgages. Mediated between seller and buyer to negotiate property price. Prepare purchase documents and closing documents for clients. Interviewed clients to obtain their house requirements and budget. Presented properties to clients with fair market price. Provided information to clients on property prices and mortgages. Coordinated with Home Inspector, Loan Officer and other professionals to close sales. Worked with Attorney to complete all legal aspect of purchase. Show less
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Education
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Universiteti 'Fan S. Noli' Korçë
Bachelor's degree, Math and Computer