Donald Bragg

Implementation Specialist at TimeTrak Systems, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • CompTIA A ce
    CompTIA
    Dec, 2015
    - Nov, 2024
  • CCENT
    Cisco
    Feb, 2014
    - Nov, 2024
  • CompTIA Network ce
    CompTIA
    Nov, 2013
    - Nov, 2024
  • Network+
    CompTIA
    Nov, 2013
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Implementation Specialist
      • Feb 2017 - Present

       Promoted from Support Specialist May 2017  Managed projects from sale to fully implemented time and attendance systems  Communicated with clients and setup software, customized to their specific needs  Trained end users in usage of the software, time clocks, mobile app  Coordinated many teams and individuals to ensure project timeline was met  Wrote multiple Python scripts to import data using flat files that saved 1-6 hours each time used  Promoted from Support Specialist May 2017  Managed projects from sale to fully implemented time and attendance systems  Communicated with clients and setup software, customized to their specific needs  Trained end users in usage of the software, time clocks, mobile app  Coordinated many teams and individuals to ensure project timeline was met  Wrote multiple Python scripts to import data using flat files that saved 1-6 hours each time used

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Certified Technician
      • Jun 2015 - Jan 2017

       Updated and secured networks for clients (WIFI, VLAN, Firewalls, new cabling, Datto backup)  Managed customer servers including updates, Active Directory, Group Policy, DHCP  Worked with clients to identify pain points in business operations and implemented improvements utilizing various technologies  Troubleshooting client networks, servers, and workstations  Installed and configured end user workstations for use in various industries  Updated and secured networks for clients (WIFI, VLAN, Firewalls, new cabling, Datto backup)  Managed customer servers including updates, Active Directory, Group Policy, DHCP  Worked with clients to identify pain points in business operations and implemented improvements utilizing various technologies  Troubleshooting client networks, servers, and workstations  Installed and configured end user workstations for use in various industries

Education

  • St. Clair County Community College
    Associate of Arts and Sciences - AAS, Software Development
    2021 - 2025
  • Deckerville Community High School
    2001 - 2005

Community

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