CEO and Co-founder

• Sep 2016 - Present

Satisfi Labs is making conversational AI hirable.

Chief Revenue Officer and Co-founder

• Jul 2016 - Aug 2016

Global head of sales, alliances and customer success. Satisfi builds intelligent engagements from on-site to online, with AI bots and people too.

Advisor

• Jun 2019 - Oct 2022

Advisor

• Jul 2016 - Jul 2019

Chief Revenue Officer

• Nov 2014 - Jun 2016

Global head of sales, alliances and customer success. Satisfi Inc. is a consumer feedback and issue-resolution SAAS platform that enhances engagement between consumers and businesses. Global head of sales, alliances and customer success. Satisfi Inc. is a consumer feedback and issue-resolution SAAS platform that enhances engagement between consumers and businesses.

VP of Sales - Americas

• Mar 2014 - Oct 2014

- Sales leader for core enterprise product in the Americas - Responsible for go-to-market strategy, revenue generation and sales team management - Tasked with building and shaping team for launch of Americas sales effort Datahug is relationship intelligence technology that automatically unlocks all company connections, providing full visibility of relationships and communication with customers and prospects. With no additional data entry, salespeople get insight they need to open doors and close deals faster. Datahug is a venture backed B2B company, founded in Dublin, Ireland, with offices in London, New York and San Francisco. Datahug was recently named by Gartner as a Cool Vendor in CRM Sales. Investors include DFJ Esprit and Salesforce.com, acquired by Callidus Cloud. Show less

Head of Sales - Americas

• 2010 - 2014

- Sales leader for revenue of $110M in the Americas for assigned technology products- Led sales teams organized by business, client vertical and territory- Successfully optimized sales coverage structure in mid-2013 to reduce focus on non-profitable client vertical and redistribute efforts on higher margin business opportunities- Developed and executed first all-product sales team in Latam as pilot for future regions- Focused on developing and maintaining client relationships through distribution of our products while working closely with other Bloomberg divisions to cross-sell complete solutions- Led 6-month corporate strategy project (July 2011-Dec 2011) to develop and implement new global sales structure including formation of new team, role definition and performance metrics for measurement of success across EMEA, Asia and the Americas which resulted in launch of research business yielding $3M in 2012 and $7M in 2013 Show less

Head of Sales - Midwest & East Coast

• 2008 - 2010

- Sales leader for revenue of $80M in North America for assigned technology products- Led sales teams organized by geography and territory - Defined sales strategy and organization for five sales teams with product focus and revenue goals- Adopted specialized sales strategy where each team focused on a single product to offer clients- Managed new business process and sales forecasting for senior management

Head of Equity Product Development

• 2006 - 2008

- Product development leader for revenue of $90M globally for assigned technology product- Led team of business analysts and developers in creating and prioritizing new technology products resulting in $10M of revenue growth - Defined distribution strategies and methods to communicate new product releases to clients including articles published in monthly newsletter, conference speaking engagements and client visits

Research & Strategy Analyst

• 2005 - 2006

- Managed network connectivity product in U.S. totaling $40 MM in total revenue attribution- Application specialist for new trading platform and increased usage by 50%- Contributor to monthly strategy publication which highlighted new trading technologies to keep our customers educated in the marketplace

Electronic Trading Sales

• 2004 - 2005

- Exceeded total sales and product usage targets by 50% in first year- Sold and distributed algorithmic trading network towards dominant market share growth- Worked with business development to enhance new trading technology products- Organized global sales campaigns to increase product usage of by 20% in first year

Head of Global Technical Support - North America

• 2003 - 2004

- Managed multiple teams of technical specialists responsible for supporting clients in software, hardware and network issues- Department productivity increased by 25% YOY with a 20% reduction in headcount - Implemented new team and management structure to maximize personnel in high volume scenarios reducing customer response time from 20 minutes to under 5 minutes in 12 months

Regional Operations Manager - Team Leader

• 2002 - 2003

- Managed technology relationships with CTO or equivalent at Bloomberg major accounts- Managed team of six operations managers responsible organized by territory and business vertical- Sold and managed implementation of network bandwidth upgrades to support new products in voice and video over IP

Regional Operations Manager

• 2000 - 2002

- Managed technology relationship between sales, customer and operations as escalation contact- Developed business processes to manage the unification of software platforms as a result of M&A- Worked with development team to improve the performance of the Application Program Interface (API) platform to increase speed and reliability of product

Technical Support - Team Leader

• Jun 2000 - Dec 2000

- Managed team of 10 technical specialists supporting clients in software, hardware, and network issues

Technical Support Specialist

• 1999 - 2000

- Responsible for responding to high call volume and quickly resolving client issues ranging from PC to networking in support of the Bloomberg terminal