Don Wessels
Desktop Support Technician at Jacksonville University- Claim this Profile
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English Full professional proficiency
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Spanish Elementary proficiency
Topline Score
Bio
John Sisco CISA,CRISC,CISM,Security Plus
Don is one of the best technically astute persons I know. He always gets to the root cause and helps the customer no matter what the issue. He helps other team members like my self and fosters the best team work I have ever seen in the industry. Don’s customer service is second to none. Customers always want his help because of his courteous treatment and always getting the issue resolved. Don has a drive to help get projects completed on or before the deadline, while balancing the needs of the customer and the technical staff to complete the project. Dons’ ability to build and maintain relationships across several cross LOB technical support teams makes him the ultimate resource to get projects driven to completion on time and under budget. I consider it an honor to work with Don and I am always glad to have the chance to rely on his technical expertise and judgment.
CJ Jacobsen
Don was a joy to work with and overall great part of my team. His instincts are amazing and something that just cannot be taught. Early on I was able to learn from Don not only because of his breadth of knowledge, but because of his willingness to help anyone he can. Don was a key part of a brand new team helping build a key framework that is still in place today. Don has earned a reputation from his professional expertise and because he is someone who understands the daily logistics of business as a whole. All of these qualities combined with an enthusiastic, creative and positive attitude make him an asset to any team. I would work with Don in the future and definitely recommend him.
John Sisco CISA,CRISC,CISM,Security Plus
Don is one of the best technically astute persons I know. He always gets to the root cause and helps the customer no matter what the issue. He helps other team members like my self and fosters the best team work I have ever seen in the industry. Don’s customer service is second to none. Customers always want his help because of his courteous treatment and always getting the issue resolved. Don has a drive to help get projects completed on or before the deadline, while balancing the needs of the customer and the technical staff to complete the project. Dons’ ability to build and maintain relationships across several cross LOB technical support teams makes him the ultimate resource to get projects driven to completion on time and under budget. I consider it an honor to work with Don and I am always glad to have the chance to rely on his technical expertise and judgment.
CJ Jacobsen
Don was a joy to work with and overall great part of my team. His instincts are amazing and something that just cannot be taught. Early on I was able to learn from Don not only because of his breadth of knowledge, but because of his willingness to help anyone he can. Don was a key part of a brand new team helping build a key framework that is still in place today. Don has earned a reputation from his professional expertise and because he is someone who understands the daily logistics of business as a whole. All of these qualities combined with an enthusiastic, creative and positive attitude make him an asset to any team. I would work with Don in the future and definitely recommend him.
John Sisco CISA,CRISC,CISM,Security Plus
Don is one of the best technically astute persons I know. He always gets to the root cause and helps the customer no matter what the issue. He helps other team members like my self and fosters the best team work I have ever seen in the industry. Don’s customer service is second to none. Customers always want his help because of his courteous treatment and always getting the issue resolved. Don has a drive to help get projects completed on or before the deadline, while balancing the needs of the customer and the technical staff to complete the project. Dons’ ability to build and maintain relationships across several cross LOB technical support teams makes him the ultimate resource to get projects driven to completion on time and under budget. I consider it an honor to work with Don and I am always glad to have the chance to rely on his technical expertise and judgment.
CJ Jacobsen
Don was a joy to work with and overall great part of my team. His instincts are amazing and something that just cannot be taught. Early on I was able to learn from Don not only because of his breadth of knowledge, but because of his willingness to help anyone he can. Don was a key part of a brand new team helping build a key framework that is still in place today. Don has earned a reputation from his professional expertise and because he is someone who understands the daily logistics of business as a whole. All of these qualities combined with an enthusiastic, creative and positive attitude make him an asset to any team. I would work with Don in the future and definitely recommend him.
John Sisco CISA,CRISC,CISM,Security Plus
Don is one of the best technically astute persons I know. He always gets to the root cause and helps the customer no matter what the issue. He helps other team members like my self and fosters the best team work I have ever seen in the industry. Don’s customer service is second to none. Customers always want his help because of his courteous treatment and always getting the issue resolved. Don has a drive to help get projects completed on or before the deadline, while balancing the needs of the customer and the technical staff to complete the project. Dons’ ability to build and maintain relationships across several cross LOB technical support teams makes him the ultimate resource to get projects driven to completion on time and under budget. I consider it an honor to work with Don and I am always glad to have the chance to rely on his technical expertise and judgment.
CJ Jacobsen
Don was a joy to work with and overall great part of my team. His instincts are amazing and something that just cannot be taught. Early on I was able to learn from Don not only because of his breadth of knowledge, but because of his willingness to help anyone he can. Don was a key part of a brand new team helping build a key framework that is still in place today. Don has earned a reputation from his professional expertise and because he is someone who understands the daily logistics of business as a whole. All of these qualities combined with an enthusiastic, creative and positive attitude make him an asset to any team. I would work with Don in the future and definitely recommend him.
Experience
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Jacksonville University
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United States
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Higher Education
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700 & Above Employee
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Desktop Support Technician
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May 2023 - Present
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Retired
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Palm Coast, FL
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Retired
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Aug 2019 - Present
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