Experience

Freeman Clarke

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• CIO \ CTO \ IT Director

  • Jan 2023 - Present

  Amersham, England, United Kingdom Freeman Clarke is the largest and most experienced team of fractional CIOs and CTOs. We work exclusively in the mid-market sector and are completely independent of all suppliers (that’s extremely rare in the IT world!) in order to work solely for the benefit of our clients. There are no long-term contracts, so we can quickly adapt to client needs. We support and drive business growth in the following areas: - Tech strategy and vision - Digital infrastructure - Team development… Show more Freeman Clarke is the largest and most experienced team of fractional CIOs and CTOs. We work exclusively in the mid-market sector and are completely independent of all suppliers (that’s extremely rare in the IT world!) in order to work solely for the benefit of our clients. There are no long-term contracts, so we can quickly adapt to client needs. We support and drive business growth in the following areas: - Tech strategy and vision - Digital infrastructure - Team development and leadership - Custom software - Business systems integration - Accurate, timely reporting - Risk management and security - Adding value for Private Equity We’re more than consultants, interims or freelancers. With our commercial, managerial and technical experience, Freeman Clarke Principals become part of the client’s executive team. Unlike IT advisors, our people are accountable for what they recommend and for what they do. Principals also draw on the experience of their Freeman Clarke colleagues, who share their expertise and market intelligence. To find out more, feel free to get in touch or visit the website: www.freemanclarke.co.uk Show less



S&P Global

• United States
• Financial Services
• 700 & Above Employee

• Head of Cloud and Infrastructure

  • Mar 2022 - Nov 2022

  London, England, United Kingdom GLOBAL VP TECHNOLOGY LEADERSHIP: Global oversight for IT strategy roadmap, complex business integration, cloud infrastructure transformation, BAU operations and service delivery following S&P GLOBAL $44BN acquisition of IHS MARKIT. Reported to the Global CIO (Executive Board Member) with strong C-level engagement and presence on Senior Technology Steering Committees for a newly merged US global corporation (global ratings, financial information and analytics). CTO / CIO LEADERSHIP:… Show more GLOBAL VP TECHNOLOGY LEADERSHIP: Global oversight for IT strategy roadmap, complex business integration, cloud infrastructure transformation, BAU operations and service delivery following S&P GLOBAL $44BN acquisition of IHS MARKIT. Reported to the Global CIO (Executive Board Member) with strong C-level engagement and presence on Senior Technology Steering Committees for a newly merged US global corporation (global ratings, financial information and analytics). CTO / CIO LEADERSHIP: Global Technology Leadership Team Member. Collaboration with Divisional CTOs, CIOs & Technology Leadership Teams right across a global organisation on future technology roadmap, digital solutions and innovation aligned to GARTNER insights on cloud / digital technologies and improving the digital employee experience, shaping future workplace strategy and support customer-focused innovation. Led 1,200 Technical Specialists, large $MM annual cloud infrastructure budget and strategic vendor partner / third-party relationships to exceed challenging $MM M&A cost synergies saving target. TECHNOLOGY TRANSFORMATION LEADERSHIP: CTO / CIO leadership expertise for the complex M&A integration combining two very different technology organisations across multiple divisions. Transformed / restructured technology leadership team (included director-level reports) and spearheaded new people strategy to embed cultural change / new ways of working and deliver high-performing capability by focusing on employee engagement, top talent reviews and AGILE / DEVOPS best practices. GLOBAL TECHNOLOGY TRANSFORMATION: Led complex programmes - AWS Cloud Integration, Data Centre Consolidation, Global Standardisation (Technology Processes), New Services (Firewall as a Service), Virtual / Remote Working, Global Office Networks, Cost Efficiency Programmes, New Systems Implementations, Legacy Systems / Duplication Removal, Cloud Infrastructure, Network Bridges, BAU Operations and 24/7 Technical Support. Show less



IHS Markit

• United Kingdom
• Information Services
• 700 & Above Employee

• MD for Global Services and Operations

  • Dec 2009 - Feb 2022

  GLOBAL TECHNOLOGY OPERATIONS: Global Technology Leadership Team Member (reported to CTO & CIO). Led technology strategy roadmap and $multi-million annual CAPEX budget to manage global infrastructure (17,000 distributed servers), 24/7 operations, technical support, IT service delivery, leading transformation programme initiatives and managing strategic vendor partner relationships. Delivered high impact global transformation programmes for a global financial information services and analytics… Show more GLOBAL TECHNOLOGY OPERATIONS: Global Technology Leadership Team Member (reported to CTO & CIO). Led technology strategy roadmap and $multi-million annual CAPEX budget to manage global infrastructure (17,000 distributed servers), 24/7 operations, technical support, IT service delivery, leading transformation programme initiatives and managing strategic vendor partner relationships. Delivered high impact global transformation programmes for a global financial information services and analytics company (acquired by S&P Global in 2022). GLOBAL TECHNOLOGY PLATFORMS & TRANSFORMATION INITIATIVES Led director-level reports and 270+ Technical Specialists on initiatives Led multi-divisional platforms strategy roadmap and service delivery Led major $MM multi-year global cloud transformation programme Centralised global technology platforms, infrastructure and capability Global ITIL Service Management Framework (24/7 support operations) Decommissioned data centres, migrations and IT systems provisioning Technology footprint reduction (YOY savings) and process automation Close collaboration with key strategic vendors to leverage global scale Team / organisational restructuring (led technology cultural change) Transformed technology capability (new AGILE / DEVOPS mindset) AGILE / DEVOPS best practices, change project and digital solutions Show less



Amiitas

• Consultant

  • 2008 - 2009

  SENIOR TECHNOLOGY CONSULTANT: Initial role revolved around conducting an in-depth strategic / technical / operations analysis of WINDOWS platforms delivering key recommendations across the entire bank server estate (WINDOWS Platform Group) to streamline / transform capability, reduce footprint (IT consolidation) and identify YOY cost efficiency savings.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Interim Head of WPG

  • 2008 - 2009

  INTERIM MANAGEMENT ASSIGNMENT: Subsequently employed as an Interim Manager on a Global Workforce Strategy for WPG (WINDOWS Platform Group). Led transformation / restructuring strategy (offshored 400+ employees), operational risk management, business transition, sensitive trade union negotiations and service delivery performance (SLA / KPI targets) for a new offshore capability located in Eastern Europe. HIGH IMPACT TRANSFORMATION: Implemented best practice ITIL Service Management… Show more INTERIM MANAGEMENT ASSIGNMENT: Subsequently employed as an Interim Manager on a Global Workforce Strategy for WPG (WINDOWS Platform Group). Led transformation / restructuring strategy (offshored 400+ employees), operational risk management, business transition, sensitive trade union negotiations and service delivery performance (SLA / KPI targets) for a new offshore capability located in Eastern Europe. HIGH IMPACT TRANSFORMATION: Implemented best practice ITIL Service Management Frameworks, target operating model and offshore capability for BAU operations, 24/7 support and incident management, including delivering cultural change (new ways of working), high-performance operations and management de-layering / headcount cost reduction. Show less



Merril Lynch

• EMEA Operations Manager

  • 2004 - 2008

  REGIONAL IT LEADERSHIP: Supported UK & EMEA technology operations and enterprise platforms, including all database infrastructure (SQL, ORACLE & SYBASE), UK data centres, managed storage platforms (EMC & NETAPPS) and distributed servers (WINDOWS, LINUX & SOLARIS) in a complex distributed technology environment. HIGH IMPACT RESULTS: Delivered significant YOY performance improvements. Embedded best practice ITIL service management frameworks (30% major incident reduction despite 100%… Show more REGIONAL IT LEADERSHIP: Supported UK & EMEA technology operations and enterprise platforms, including all database infrastructure (SQL, ORACLE & SYBASE), UK data centres, managed storage platforms (EMC & NETAPPS) and distributed servers (WINDOWS, LINUX & SOLARIS) in a complex distributed technology environment. HIGH IMPACT RESULTS: Delivered significant YOY performance improvements. Embedded best practice ITIL service management frameworks (30% major incident reduction despite 100% growth in server base), doubled operational service capacity, offshored / automated workstreams, managed strategic vendor relationships (£MM annual procurement spend), developed high-performance teams / functions (led 120+ Technical Specialists) and controlled £MM department budget. Show less



Merrill Lynch (South Africa)

• EMEA Operations Manager

  • 2000 - 2004

  Johannesburg, South Africa • SENIOR TECHNOLOGY MANAGEMENT. IT leadership oversight for ensuring country IT strategy alignment with the company global technology framework alongside delivering key transformation initiatives, including implementation of a new global trading platform, global best practice messaging standards (Straight Through Processing) and a disaster recovery solution.



ALEXANDER FORBES FINANCIAL SERVICES HOLDINGS LIMITED

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• IT Manager

  • 1997 - 2000

  Johannesburg Metropolitan Area Alexander Forbes offers employee benefits consulting (including healthcare), investment management, insurance and wealth management solutions to both corporate clients and individual customers. I managed Information Services, including all IT support centres and communication data networks. Specific initiatives include: • The documentation and acceptance of the firm’s first IT strategy. • Sponsorship of SNL’s Year 2000 initiatives.



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Director of Information Technology

  • 1995 - 1997

  Johannesburg Metropolitan Area Managing the E&Y IT support operations on a national basis, ensuring compliance with E&Y’s international IT strategy.



Goldfields of SA

• Ops Manager

  • 1986 - 1995