Experience

AccountantsWorld By IRIS

• United States
• Software Development
• 200 - 300 Employee

• Payroll Implementation Team Lead

  • Jun 2023 - Present

  Working with our team of Onboarding Consultants to assist in the onboarding process with our customers. Building better structures, plans and formats to increase the engagement process between customers and our team. Developing a migration process that will help build a platform that will offer additional services to assist with getting their clients set up even faster.

• Onboarding Consultant

  • Feb 2020 - Jun 2023

  Deliver detailed knowledge transfer of Payroll, Accounting, and Cloud storage products via webinars, customer screen shares and calls, and maintain customer relationships for 9-12 months post sale.Act as liaison between company and client; able to coordinate internal and vendor technical teams.Profound knowledge of workflow analysis, system build and functionality for all products.Develop strategies, best practices, and processes for all products as well as internal and external training. Creating/editing training documentation and videos.Organize training schedules and track implementation progress to achieve OKRs as a team and company.Attend PDC demos to assist with advanced knowledge of our products to close sales deals.Collaborate with development, marketing, operations and sales teams to design and deliver functionality to users. Show less

• Product Analyst

  • Dec 2018 - Feb 2020

  Provide client software/payroll support via telephone and e-Chat. Handle approximately 100 calls per day, while maintaining e-Chat support simultaneously. Responsible for maintaining all tax changes and implementing updates to all tax forms in 7 specific states.



Paypro Workforce Management

• United States
• Financial Services
• 1 - 100 Employee

• Payroll Implementation Supervisor

  • Sep 2018 - Sep 2018



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• ADP Vantage HCM Implementation Consultant - Payroll

  • Nov 2013 - Mar 2018

  Implemented the ADP Vantage HCM solution using the standard implementation methodology to meet aggressive project timelines for clients. Led onsite modeling sessions for the ADP implementation team with the client's key representatives and subject matter experts to clarify project scope, determine requirements, and identify project risks/critical business issues. Consulted with clients regarding best practices and process improvements with the primary focus being in Payroll. In collaboration with the ADP implementation team, confirmed functional specifications for other areas of HCM, including Human Resources, Benefits, Recruitment, Talent Management, and Time and Attendance. Collaborated with clients to obtain necessary payroll and tax information in order to make a complete setup while remaining in compliance. Trained and supported clients with importing, inputting, reporting and exporting with the Vantage product. Assisted other Payroll Implementation Consultants with other projects in order to meet their deadline needs, whether remotely or onsite as necessary. Show less



Perfumania

• United States
• Retail
• 300 - 400 Employee

• Sr. Payroll Coordinator

  • Jan 2012 - Aug 2013

  Organized, inputted and processed payroll for approximately over 1,800 employees across the United States, Puerto Rico and the Virgin Islands. Worked with their in-house time and attendance system in multiple facets. Generated weekly, bi-weekly and monthly payroll and G/L reports to various internal departments, as well as external auditors. Set up and submitted garnishment information/payments timely. Worked with outside vendors such as Ceridian Tax Service, Mellon Bank and Citibank to ensure tax files and ACH Files were transmitted respectively to these institutions. Processed quarter-end, year-end, W-2's and other tax issues throughout the year with Ceridian to ensure compliance. Communicated with store associates, District Managers, Regional Managers, and Corporate associates to assist them with any questions or concerns in a timely fashion. Earned Employee Of The Month award in 2012. Show less



Paychex

• United States
• Human Resources Services
• 700 & Above Employee

• Payroll Specialist/Branch Trainer/Supervisor/Account Executive

  • Aug 1996 - Sep 2010

  Since there are many descriptions for the various positions I held, please refer to my resume for more information. Since there are many descriptions for the various positions I held, please refer to my resume for more information.