Experience

ITC Service Group

• United States
• Telecommunications
• 100 - 200 Employee

• Fiber Technician

  • Mar 2013 - Present

• Fiber Technician

  • Mar 2013 - Present

  Assist in providing leadership, training, motivation, and direction toimprove and continue providing outstanding customer service.Translates approved objectives into work plans andprocedures.Connecting fiber optic jumpers and drops (AERIAL, BURIED )Running CAT5E cable from routers to network interface devicesTaking light loss readings at all connection points and terminated endsInitializing set up box for activation on fiber networkEducating customer on all video products and services provider by client.Installs, maintains/repairs and tests residential/small business broadband products such as;Splicing of fiber drop connectors.Installation of ONT and power supplies. See less Show less



Honeywell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Manufacturing Specialist

  • Jun 2019 - Present



BEAR communications

• Belgium
• Design Services
• 1 - 100 Employee

• Telephony Installer

  • Oct 2011 - Mar 2013

  • Installation of cable, phone and data into residential homes • Trouble shooting phone systems • Responsible for LAN line connection • Interaction with customer at all times while in their residence • Interaction with dispatch thru two way radio • Ran aerial drops from pole to house • Ran underground drops from pedestal to house • Mounting of network interface device to house • Responsible for taking meter readings for db, voltage, and leakage of signal • Responsible for customer education about system • Assist with the training of new employees Show less



SureWest Communications

• United States
• Telecommunications
• 100 - 200 Employee

• Senior Inventory Specialist

  • Mar 2008 - Oct 2011

  • Shipping and Receiving• Offloading equipment from delivery trucks• Flashing routers• Updating software on CPE• Checked equipment in and out for installers• Operated fork-truck

• Telephony Installer

  • May 2000 - Mar 2008

  • Installation of cable, phone and data into residential homes• Trouble shooting phone systems• Responsible for LAN line connection• Interaction with customer at all times while in their residence• Interaction with dispatch thru two way radio • Ran aerial drops from pole to house• Ran underground drops from pedestal to house• Mounting of network interface device to house• Responsible for taking meter readings for db, voltage, and leakage of signal• Responsible for customer education about system • Assist with the training of new employees Show less



Advanced Contractor/ Time Warner Cable

• Kansas City, Missouri Area

• Installation Technician

  • Feb 1996 - May 2000

  • Installation of cable television service. • Assist with customer education of Digital Converter boxes. • Responsible for stock of supplies on truck. • Ran aerial drops from pole to house • Ran underground drops from pedestal to house. • Responsible for taking meter readings for db and leakage of signal • Installation of cable television service. • Assist with customer education of Digital Converter boxes. • Responsible for stock of supplies on truck. • Ran aerial drops from pole to house • Ran underground drops from pedestal to house. • Responsible for taking meter readings for db and leakage of signal