Experience

Hesley Group

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• IT Technician (2nd Line)

  • Oct 2016 - Present

  • Windows 10 / Office 2016 Support• VMware Vcenter support• Exchange 2010 Administration• Veeam backup support• Active Directory management• Telecoms VOIP upgrade/Support• Mobile device support (Windows Phone/iPhone/iPad/Air watch)• Specialist education support• Server / patch management and support• Audio visual equipment support• Wireless/network support

• Deployment Engineer

  • Jul 2016 - Oct 2016

  • Windows 10 Deployment across specialist education facilities• Bit locker Encryption• MS Office 2016 Deployment and licensing• Asset Management• Software installation• Resolution of technical issues• Active Directory Management• Device imaging and build



Amey

• United Kingdom
• Civil Engineering
• 700 & Above Employee

• Deployment Team Leader

  • Jul 2015 - Jun 2016

  • Managing regional teams of engineers replacing computers across National infrastructure.• Scheduling end users and equipment to remote regional locations nationwide.• Project management and reporting to project steering group• Managing technical issues and risks to ensure on time project delivery• Management of Active Directory and SCCM for project rollout teams.• Full Asset management of hardware assets.

• Deployment Engineer

  • Mar 2015 - Jul 2015

  Nationwide Windows 7 Deployments of Laptop and Desktop Computers. Data migration,using SCCM



Money Mart Financial Services

• United States
• Financial Services
• 700 & Above Employee

• It Engineer

  • 2014 - 2015



Cerco IT

• IT Engineer (contract)

  • Feb 2014 - Apr 2014

  IT Field Engineer. Currently specialising on Windows 7 Deployment projects. IT Field Engineer. Currently specialising on Windows 7 Deployment projects.



KNOWHOW

• Laptop Engineer (contract)

  • Sep 2013 - Oct 2013

  Laptop Engineer based in the Customer Repair Centre at Newark campus. Laptop Engineer based in the Customer Repair Centre at Newark campus.



Solway Foods

• Production Chargehand

  • Mar 2013 - Jun 2013

  Managing operation of chilled food production line for UK leading supermarket. Managing operation of chilled food production line for UK leading supermarket.



CDW UK

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Field Service Manager

  • Jan 2012 - Aug 2012

  Provision of third level specialist field support to large FMCG sites in the Midlands region. This includes desktop, laptop, printer, network, manufacturing, telecoms, server and software infrastructure.Primary account management link with customer and IT function Provision of third level specialist field support to large FMCG sites in the Midlands region. This includes desktop, laptop, printer, network, manufacturing, telecoms, server and software infrastructure.Primary account management link with customer and IT function



Premier Foods

• United Kingdom
• Food and Beverage Manufacturing
• 700 & Above Employee

• Field Service Manager

  • Oct 2008 - Dec 2011

  Provision of third level specialist field support to large FMCG sites in the Midlands region. This includes desktop, laptop, printer, network, manufacturing, telecoms, server and software infrastructure.Primary account management link with customer and IT function

• IT Specialist

  • Aug 2006 - Oct 2008

  Provision of specialist support and local management to Premier Food’s Worksop site for IT and manufacturing systems. This includes desktop, laptop, printer, network, manufacturing systems, telecommunications, servers, software infrastructure, manufacturing PLC and SCADA systems.