Don Castillo

Junior Security Operations Centre Analyst at Intalock Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Pasay, National Capital Region, Philippines, PH
Languages
  • English Professional working proficiency
  • Tagalog Native or bilingual proficiency
Skills

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5.0

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MJ Dela Rosa

Don is the living example of "Above and beyond expectation". One of my best colleague in AIG. Simple as that.

Jeffrey Licop

Don is a dependable and reliable colleague. He has excellent time management skills and able to deliver project milestones well within timeframes. He is a result oriented individual who prides his work quality and he will be an asset to any company lucky enough to have him onboard.

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Credentials

  • Data Visualization: Storytelling
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Remote Work Foundations
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools
    LinkedIn
    May, 2020
    - Oct, 2024
  • CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Learning Vulnerability Management
    LinkedIn
    Feb, 2020
    - Oct, 2024
  • What is Graphic Design?
    LinkedIn
    Dec, 2019
    - Oct, 2024

Experience

  • Intalock Cyber Security
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Security Operations Centre Analyst
      • Aug 2020 - Present

  • AIG
    • United States
    • Insurance
    • 700 & Above Employee
    • Security Vulnerability Remediation Engineer
      • Oct 2019 - May 2020

      - Review vulnerabilities discovered by internal and external tools and other sources. - Analyze vulnerabilities and propose resolutions to various IT operations, security, and risk teams. Both Endpoint and Server. - Plan, manage and execute remediation vulnerabilities as necessary. - Ensure adherence to standards, policies, and procedures. This includes maintaining compliance standards within our defined scope for all vulnerabilities. - Review vulnerabilities discovered by internal and external tools and other sources. - Analyze vulnerabilities and propose resolutions to various IT operations, security, and risk teams. Both Endpoint and Server. - Plan, manage and execute remediation vulnerabilities as necessary. - Ensure adherence to standards, policies, and procedures. This includes maintaining compliance standards within our defined scope for all vulnerabilities.

  • AIG Shared Services
    • NCR - National Capital Region, Philippines
    • Desktop Engineer
      • Aug 2014 - Oct 2019

      - Addressing user tickets regarding hardware, software and networking - Install,upgrade, support and troubleshoot Windows7 and Microsoft Office 2010 and any other authorized desktop applications. - Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment. - Help create technical documentation and manuals - Install,upgrade,support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. - Troubleshooting network connectivity in a LAN/WAN environment. - Knowledge in Citrix Support. - Knowledge in IP Phone configuration. - Knowledge in Good and Microsoft Exchange configuration for Blackberry and Airwatch in iPhone. - Experience in Video Conferencing setup and support (CISCO & POLYCOM Equipment). - Knowledge in ticketing system (ServiceNow, ClearQuest). - Knowledge in network security practices and anti-virus programs Show less

  • AIG
    • United States
    • Insurance
    • 700 & Above Employee
    • Business Process Associate
      • Jul 2013 - Jul 2014

      - Perform business processing across all ranges of complexity for their assigned process - Process own share of work load accurately and timely - Serve as a team resource for the resolution of procedural conflict or process clarification - Perform business processing across all ranges of complexity for their assigned process - Process own share of work load accurately and timely - Serve as a team resource for the resolution of procedural conflict or process clarification

  • Straive
    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Jun 2011 - Oct 2011

Education

  • Pangasinan State University
    Bachelor’s Degree, Information Technology
    2006 - 2013

Community

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