Don Carmichael

QA Manager at PuppySpot
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Contact Information
us****@****om
(386) 825-5501
Location
Boise, Idaho, United States, US

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • QA Manager
      • Jun 2016 - Present

      Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist in the recruiting process. Training, motivating, coaching, and correcting employees to ensure that standards are met. Create reports to track progress. Formulate strategies to increase productivity. Review processes in order to ensure that they align with current trends. I am a working manager reaching the same velocity or higher than my direct reports Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist in the recruiting process. Training, motivating, coaching, and correcting employees to ensure that standards are met. Create reports to track progress. Formulate strategies to increase productivity. Review processes in order to ensure that they align with current trends. I am a working manager reaching the same velocity or higher than my direct reports

    • Germany
    • Software Development
    • 200 - 300 Employee
    • QA Engineer
      • Jan 2012 - Mar 2016

      Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Show less

    • Germany
    • Software Development
    • 200 - 300 Employee
    • Director of Production
      • Jun 2007 - Jul 2011

      Overseeing the workforce in the production department. QA, Project Management, Creative. Striving to reduce expenses and increase productivity across all product lines Setting ambitious production goals and communicate them to key personnel Providing motivation, support and guidance to all employees Communicating any problems or obstacles to senior management Establishing workflow policies that enhance speed and efficiency without compromising product safety or integrity Creating schedules for employees to ensure optimum staffing levels Maintaining all production related documentations for future reference purposes Working with production team to manage production workflow, schedule and quality Ensuring that final product/s meets quality standards and customer specifications. Show less

    • Wireless Services
    • 1 - 100 Employee
    • Project Manager
      • May 2006 - Jun 2007

      Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines Delegating tasks on the project to employees best positioned to complete them Making effective decisions when presented with multiple options for how to progress with the project Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy Communicating with executives or the board to keep the project aligned with their goals Performing quality control on the project throughout development to maintain the standards expected Adjusting schedules and targets on the project as needs or financing for the project change Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager
      • May 2004 - Apr 2006

      Coordinate internal resources and third parties/vendors for execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetDeveloping project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibilityEnsure resource availability and allocationDevelop a detailed project plan to track progressUse appropriate verification techniques to manage changes in project scope, schedule and costsMeasure project performance using appropriate systems, tools and techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksEstablish and maintain relationships with third parties/vendorsCreate and maintain comprehensive project documentation Show less

    • QA Manager
      • Feb 2002 - May 2004

      Develop strategies to improve the production processProviding training to individuals who handle the productMake sure whether the product goes through auditing and testingMake sure whether all the legal standards are met and review thoroughly the existing policies and standardsReview the organization’s process to ensure whether they align with the current policies Formulate timely reports and documentation to track progressIdentify the training requirements to meet the quality standardsDevelop and monitor corrective measuresMake documentation of internal audits and quality assurance activitiesPlan, conduct, and monitor the test, and inspect the products to ensure their qualityTake a look at customer complaintsAnalyze the data to find the areas for improvement Show less

  • PeopleLink
    • Santa Monica, California, United States
    • QA Manager
      • Mar 1999 - Jan 2004

      Build, establish, and manage the QA team/discipline for the business. Ensure the product achieves or exceeds the envisioned customer experience. Develop quality strategies for products and oversee the development and execution of software test plans and analysis of test results. Execute the activities of the software quality assurance function for maximum date and quality predictability, with effective risk awareness and management. Work closely with other functional disciplines, especially engineering and design. Show less

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