Experience

TownePlace Suites by Marriott

• Hospitality
• 300 - 400 Employee

• Guest Service Agent / Night Auditor

  • Apr 2023 - Present

  • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in a friendly manner. • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions. • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. • Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. • Monitor room availability. • Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. • Have a thorough knowledge of emergency and security procedures. Offer and properly handle requests for wake-up calls. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Night Auditor

  • Apr 2022 - Feb 2023



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Logistics Processor

  • Nov 2021 - Jun 2022



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Aug 2019 - Jun 2022



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Food coworker

  • Jan 2017 - May 2019

  • Received payment by cash, check, credit cards, vouchers, or automatic debits • Answered customers' questions, and provide information on procedures or policies • Helped customers find the location of products • Issued receipts, refunds, credits, or change due to customers • Greeted customers entering establishments • Received payment by cash, check, credit cards, vouchers, or automatic debits • Answered customers' questions, and provide information on procedures or policies • Helped customers find the location of products • Issued receipts, refunds, credits, or change due to customers • Greeted customers entering establishments



sweetgreen

• United States
• Food and Beverage Services
• 700 & Above Employee

• online ordering team

  • Jun 2016 - Jun 2017

  • Maintained sanitation, health, and safety standards in work areas • Cleaned food preparation areas, cooking surfaces, and utensils • Verified that prepared food meets requirements for quality and quantity • Cooked and packaged batches of food, which are prepared to order or kept warm until sold • Prepared specialty foods, following specific methods that usually require short preparation time • Maintained sanitation, health, and safety standards in work areas • Cleaned food preparation areas, cooking surfaces, and utensils • Verified that prepared food meets requirements for quality and quantity • Cooked and packaged batches of food, which are prepared to order or kept warm until sold • Prepared specialty foods, following specific methods that usually require short preparation time



Magnolia Bakery

• United States
• Retail
• 200 - 300 Employee

• Team member

  • Mar 2016 - May 2016

  • Served customers at various counters • Memorized product knowledge, such as prices and ingredients • Served espresso based drinks • Maintained cleanliness of the store • Other duties as required • Served customers at various counters • Memorized product knowledge, such as prices and ingredients • Served espresso based drinks • Maintained cleanliness of the store • Other duties as required