Head of Marketing and Growth

• Mar 2023 - Present

Start-up Consultant

• May 2014 - Present

Current - Cub Care & GP Consults Kiddo - An app that makes babysitting, a breeze. Parent TV - Edutech startup. Like Netflix for parent and educator resources. LearnCDo - US based SaaS start-up. An optimised mobile platform, connecting users with verified experts that will help you solve your projects and problems directly. Saving time, money and enabling more empowered decision making. The Margot Cairnes Project - Working directly with Margot as she re-envisions and re-launches her business within both business and community spheres by utilising technology and digital marketing to underpin global growth, scalability, and improved accessibility. Grey New Pty Ltd - Brisbane start up who aims to build a profitable business that can then fund significant social change through education. The Ladies Project - a network of incredible women from all over the world – connected online through learning English. E-commerce: Winnie Dot Moolk Goodnight Buttercup Show less

Product & Growth Specialist I Culture & Community

• Jan 2022 - Dec 2022

Culture Design for Fast-Growing Companies. We help founders and leaders write the unwritten rules that got their business to where it is today, so that they can focus on growing the businesses of tomorrow. Culture Design for Fast-Growing Companies. We help founders and leaders write the unwritten rules that got their business to where it is today, so that they can focus on growing the businesses of tomorrow.

Head of Marketing & Client Engagement - Cub Care & GP Consults

• Feb 2021 - Jan 2022

Marketing & Engagement across Cub Care and GP Consults under the umbrella company of Emerging Healthcare Marketing & Engagement across Cub Care and GP Consults under the umbrella company of Emerging Healthcare

Head of Growth & Business Development

• Jan 2021 - Jun 2021

Customer Package and Relationship Specialist

• Aug 2018 - Jul 2020

Client and Customers - Proactively evaluate the experience of customers in the allocated region and share insights with local service delivery lead and broader group to continually improve services -Manage the roll-out of quarterly group-wide campaigns and promotions and work closely with customers to ensure they are maximizing the value of their packages, funding and services Sustainability -Proactive growth of customer pipeline through innovative means and consistent with the agreed marketing plans -Manage the pipeline and the development of package options and in collaboration with the local service delivery lead develop the associated agreement and handover to service delivery -Manage and develop referral networks and partnerships Business Excellence -Commitment to continuous improvement, proactively identifies opportunities and works collaboratively to resolve obstacles to success Credibility -Proactively engaged with customers and identify opportunities for enhancing brand advocacy of our existing customers -Acts as a customer advocate through the complaints process, supporting them with information and navigating the process and organisation to resolve matters and enhance customer experience Show less

Owner / E-commerce Startup Willow and Wolf Label (Sold 06/20)

• Jan 2019 - Jun 2020

Willow and Wolf Label is a boutique Children's product e-commerce business. Grew the brand to over 12,000 Instagram followers Doubled sales in a 3 month period Marketing - Instagram, Facebook, Influencers, Partnerships and Commercial agreements (Interior design, photographers, Designers) Designed, Sourced and Manufactured line of Willow and Wolf brand products Designed, launched and implemented Wholesale Identified, Analysed and Commenced distribution opportunities Managed daily business operations Created and implemented business strategy Developed systems, procedures and processes _____________________________________________________________________________________________________________ Sold business June 2020 Show less

Marketing and Event Coordinator

• Jan 2018 - Aug 2018

Developed and managed marketing campaigns by effectively driving brand awareness, engagement and traffic Continuously monitored online public relations and ensure the success of client programs Identified a new marketing opportunities and create techniques for improving existing campaigns Designed and developed marketing materials and planning strategies Led and participate in a broad range of events including trade shows, community events, internal events and conferences Identified a new channel to market and developed a business plan to support it Developed a number of improvements to policy, procedure, work instructions and other organisational systems Fostered relationships with key stakeholders both internal and external Monitored and managed costs to ensure expenses remain within approved budgets Show less

Marketing and Event Coordinator

• Aug 2017 - Jan 2018

Identify, evaluate, plan and coordinate trade, community and Tunstall events, and attend where required. Identify and develop abstract submissions and presentations for event speaker opportunities. Assist in providing high quality media and communications content and support to all internal and external stakeholders, including internal staff communications. Assist in the implementation and coordination of communication strategies and marketing campaigns. Coordinate the development and distribution of external and internal publications (print and/or digital content) and liaise with design agencies, and print and mail houses. Manage, maintain and coordinate ongoing development of online presence, including external website, internal intranet portal, and social media. Advise and assist with communication activities to maintain corporate policy and standards including editorial style, corporate image and use of logo. Maintain marketing department administration and produce tracking reports on marketing activities. Strong interpersonal skills Exceptional customer service focus Show less

Marketing and Communication Consultant

• Jan 2014 - Jan 2017

Working for a boutique transport consultancy which offers flexible, tailored and comprehensive supply chain solutions. Local, interstate and international freight, 3PL, invoice consolidation and back-office optimisation, process/cost analysis. Dominique is a dedicated management professional with experience handling a wide range of administrative, technical and executive tasks. Excels at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line. Skilled relationship builder with the proven ability to work with different personality styles. Full marketing, sales, finance and operational responsibilities. Event management and campaign creation from both small intimate events and meetings to larger events and marketing campaigns. Show less

Maternity Concierge & Educator

• Jan 2008 - Oct 2014

Student-centred educator with public and private teaching experience that spans both special education and inclusive classrooms as well as one-on-one settings. Deeply committed to optimising student success, developmental progress and learning outcomes for children. Creative and resourceful in adapting instructional strategies to meet unique student needs. Design positive approaches and proactive interventions advancing learner engagement; academic achievement; cognitive development; and social, behavioural and communication improvements. Show less

Owner/ Director

• Jan 2010 - Sep 2012

Boutique Education business providing low ratio and high-quality care to children in the Brisbane area. The business grew rapidly from one to three locations and became a highly regarded service targeted to professional and executive families seeking child-care. As a result of having my own business I have gained a multitude of skills and experience. Including but not limited to Finance and Accounting Skills, People Management and HR, High level of Communication, Sales and Customer Relationships, Marketing Skills, Strategic Business Planning Skills and Leadership Skills. I organised and held a number of events and marketing campaigns for Head Start. Having my own business has enabled me to have a comprehensive and holistic understanding of how a business operates and consequently has given me the relevant skills and experience to be able to excel at a number of different roles often under financial constraints or tight time frames. Show less

Casual

• Jan 2011 - Dec 2011