Dominique Scott
Program Development & Operations Manager at Community Youth Advance- Claim this Profile
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Bio
Credentials
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Certified SAFe® 5 Scrum Master
Scaled Agile, Inc.
Experience
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Community Youth Advance
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United States
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Education Administration Programs
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1 - 100 Employee
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Program Development & Operations Manager
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2022 年 6 月 - - 目前
Program Development & Operations Manager at Community Youth Advance Develop, implement, & maintain quality assurance protocols.Ensure that operational activities remain on time, within budget, and demonstrate growthIdentify and develop ways to resolve issues which directly affect the accomplishment of principal program goals and objectives; hold daily operational meetings for status updates , once issue is determined, gather stakeholders to determine what is the issue, and through process of elimination it is determined which stakeholder is best suited to remediate the issue. Once issue is resolved a lessons learned report is created, a knowledge article is submitted in the company knowledge base for future reference should the issue arise again.Oversee and manage inventoryCreate and maintain strong relationships with all stakeholdersprovide direct oversight and management to all CYA Site Leaders by ensuring all program targets are met across sites using a standard of excellence and care
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Prince George's County Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Classroom Teacher
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2019 年 8 月 - 2022 年 7 月
Assess and supervise students’ progress throughout the school year and work collaboratively with other staff to efficiently plan and coordinate workFoster safe and positive learning environment for studentsCreate interactive lessons with the usage of relevant technologyAnalyze student data in order to gauge student proficiency Assess and supervise students’ progress throughout the school year and work collaboratively with other staff to efficiently plan and coordinate workFoster safe and positive learning environment for studentsCreate interactive lessons with the usage of relevant technologyAnalyze student data in order to gauge student proficiency
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Package Handler
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2017 年 8 月 - 2021 年 12 月
Executed daily operations of deliveries and pickups to customersResponsible for the safe and secure delivery of every packageComplete pre- and post-trip safety inspections, recording and reporting defects and malfunctionsContinual lifting, lowering, and carrying packages that typically weigh 25-35 lbs and may weigh up to 150 lbs. Establish long-term customer service relationships through prompt and courteous service Executed daily operations of deliveries and pickups to customersResponsible for the safe and secure delivery of every packageComplete pre- and post-trip safety inspections, recording and reporting defects and malfunctionsContinual lifting, lowering, and carrying packages that typically weigh 25-35 lbs and may weigh up to 150 lbs. Establish long-term customer service relationships through prompt and courteous service
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Prince George's County Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Student Teacher
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2018 年 8 月 - 2019 年 6 月
Adopted distinctive teaching methodologies, documented lessons, organized group discussionsWorked closely with other teachers to ensure all aspects of the curriculum efficiently delivered in lessons to studentsTracked students’ progress and provided individual feedback to students Adopted distinctive teaching methodologies, documented lessons, organized group discussionsWorked closely with other teachers to ensure all aspects of the curriculum efficiently delivered in lessons to studentsTracked students’ progress and provided individual feedback to students
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DTSV, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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General Clerk ll
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2016 年 1 月 - 2016 年 8 月
●Support the United States Citizenship and Immigration Services (USCIS) adjudication functions by providing clerical and administrative support for the adjudication process●Use systems such as National File Tracking System (NFTS), Computer Linked Application Management System (CLAIMS 3), Nationals System, and Electronic Immigration System (Elis) to process various immigration applications such as I-90 (Application to Replace Permanent Resident Card), and I-130 (Petition for Alien Relative)●Familiar with DHS and USCIS terminology and select appropriate methods from a wide range of procedures or make simple adaptations and interpretations of substantive guides and manuals●Add new files and reassign files within National File Tracking System (NFTS)●Process approved Petition for Alien Relative Applications (i-130) ●Compute, record, and proofread data and other information, such as records and reports●Review files, records, and other documents to obtain information to respond to requests
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Georgetown University
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United States
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Higher Education
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700 & Above Employee
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Special Police Officer
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2013 年 9 月 - 2015 年 10 月
● Provided police and security services while protecting life and property of the GeorgetownUniversity community, to include response to all emergencies● Accurately and thoroughly prepare incident reports; safeguard information and evidence to ensure successful follow up and resolution● Gathers and reports intelligence related to public safety and crime prevention● Conducted presentations on topics, which have been identified through surveys and analysiswithout supervision● Community Liaison for the Women’s Center and LGBTQ students within the universitycommunity
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U.S. Department of State
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United States
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International Affairs
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700 & Above Employee
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Office Automation Clerk
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2011 年 5 月 - 2013 年 2 月
● Tracked, managed, updated, sorted, and entered classified and non-classified datawith little to no supervision ● Assisted with the completion of specially assigned task ● Prepared letters, memos, and reports as directed ● Gathered statistical data to enhance reports and presentations● Complied pertinent data from Remedy Ticketing system for Branch Chief for morningmeeting regarding changing policies, current status and solutions for any issues occurringover the previous 24 hours of operation ● Revised and edited customer procedures for the IT Service Center (ITSC), managedand verified information articles in IRM Knowledge Base to be used by the entireDepartment of State
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Education
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2016 年 - 2019 年
University of Maryland College Park
Master’s Degree, Secondary Education and Teaching -
2009 年 - 2013 年
St. John's University
Bachelor’s Degree, Homeland Security
Community
