Head Trainer

• Jun 2022 - Present

* Focus on membership acquisition and retention, including conducting referral/lead generation activities * Participate in the monthly F45 Athletics webinars * Coach a minimum of 15 classes per week * Partake in weekly meetings with district & regional managers to reach KPI goals * Create and oversee all social media marketing for our studio * Recruit, hire, train, and deliver onboarding program for all the trainers. * Manage and oversee all day-to-day operations and overall studio performance. Show less

Street Team Coordinator/ Social Media Promoter

• Jan 2017 - Present

* Developed implemented and managed social media techniques to effectively drive engagement efforts through social media accounts * Assisted in the creation of a successful new music festival * Adhered to COVID-19 protocols during on- and off-site assistance * Volunteered on-site to help with last-minute tasks as needed * Developed and maintained a database to document tasks completed by team * Spreading brand awareness through word-of-mouth marketing techniques * Assisted in set-up and breakdown of street team booth and venue site * Answered event-related questions in a timely manner Show less

Coach

• Apr 2022 - Jul 2022

* Set up, breakdown, and properly store equipment around the studio floor before and/or after classes * Give progressions and regressions to members to ensure safety and proper form of exercises * Promote an energetic environment and maintain the culture of F45 Training * Oversee classes of over 20+ members 5 days a week. * Set up, breakdown, and properly store equipment around the studio floor before and/or after classes * Give progressions and regressions to members to ensure safety and proper form of exercises * Promote an energetic environment and maintain the culture of F45 Training * Oversee classes of over 20+ members 5 days a week.

Coach

• Jan 2022 - Apr 2022

Personal Training Manager

• May 2021 - Oct 2021

• Hire, Train and develop new Personal Trainers• Effectively managed and developed a team of 20 personal trainers• Conducted weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals• Addressed members’ needs, issues, and concerns in a timely, professional, and service-oriented manner• Ensured all proper documentation of personal trainers credentials and certifications were kept up to date• Attended weekly meetings with direct supervisor to establish monthly and quarterly goals for the entire PT department• Completed payroll and biweekly supplement reports in a timely fashion• Maintained monthly personal training revenue within the franchise• Awarded Highest Personal Training Revenue for the month of August Show less

Certified Personal Trainer

• Sep 2020 - Oct 2021

* Designed safe and effective workout regimens for clients* Performed client documentation and provide appropriate follow-up communications to clients.* Provided exceptional customer service that upholds the standards of Crunch Fitness

Lead Server Trainer/ Bartender

• May 2019 - Feb 2021

* Advertised, marketed and recommended menu options to guest to increase guest satisfaction. * Communicated product knowledge to facilitate guest decision-making. * Created a welcoming environment for visiting guests providing a memorable dining experience. * Upheld all local and federal COVID-19 safety protocols including mask requirements, and enforcing social distancing * Displayed communication skills through one on one contact with customers * Operated Aloha POS system, maintained clean and organized work station, maintained safety and sanitation standards. * Served bar food and alcoholic beverages including wine, craft beer, and custom cocktails to 100-200+ patrons/night Show less

Brand Representative

• Jan 2015 - Nov 2019

* Anticipated customer needs and provided them with high-quality service while upholding brand standards and values to ensure customer satisfaction * Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow * Provided customers about latest sales offerings and loyalty programs * Awarded “HolliStar” of the month for January 2016 * Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories Show less

Certified Hooters Girl Trainer/Bartender

• Jul 2017 - Jul 2019

* SERV Safe Certified in Responsible Alcohol Service * Deliver exceptional service by greeting and serving customers in a timely and friendly manner * Studied and memorized over 20 popular and obscure cocktail recipes, dozens of local beers and wines in order to give quality recommendations to guests * Maintained a clean and organized bar area by frequently wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients * Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests * Memorize over 30 menu items and rotating specials in order to give customers customized recommendations * Warmly greeted new and returning customers and developed relationships resulting in customer loyalty * Served Lunch and dinner to 50-100 customers per shift at a national chain restaurant * Awarded Server of the Quarter on multiple occasions * Maintained uniform and merchandise inventory Show less

Manager/ Barista

• May 2016 - Feb 2017

* Trained new employees in food preparation and proper food procedures * Prepared sales report during each closing shift * Happily fulfilled customer orders including hot and cold drinks, seasonal offerings, and over 20 food items * Provided friendly customer service while remaining calm during periods of high volume * Trained new employees in food preparation and proper food procedures * Prepared sales report during each closing shift * Happily fulfilled customer orders including hot and cold drinks, seasonal offerings, and over 20 food items * Provided friendly customer service while remaining calm during periods of high volume