Experience

NSW Rural Assistance Authority

• Australia
• Government Administration
• 1 - 100 Employee

• Administrative Officer

  • Feb 2023 - Present



NSW Rural Assistance Authority

• Australia
• Government Administration
• 1 - 100 Employee

• Administration Assistant

  • Sep 2021 - Jan 2022

  I provided exceptional customer service by informing the clientele of all information they needed while maintain a friendly, approachable manner. I was responsible for imputing the correct information into our systems: Salesforce and CM9, while replying to emails and calls in a timely and efficient manner. I provided exceptional customer service by informing the clientele of all information they needed while maintain a friendly, approachable manner. I was responsible for imputing the correct information into our systems: Salesforce and CM9, while replying to emails and calls in a timely and efficient manner.



The Base Cafe

• Orange, New South Wales, Australia

• Barista

  • Apr 2021 - Sep 2021

  I built a steady rapport with customers, ensuring quality service to everyone who comes in. This also means working in a timely, professional manner. A key responsibility I had was doing the daily cash up and end of day reports. I also took stock of the products and did the ordering. I built a steady rapport with customers, ensuring quality service to everyone who comes in. This also means working in a timely, professional manner. A key responsibility I had was doing the daily cash up and end of day reports. I also took stock of the products and did the ordering.



The Bunker Cafe Bar Restaurant

• Australia
• Restaurants
• 1 - 100 Employee

• Supervisor

  • Feb 2020 - Jan 2021

  I worked for the company over two different venues, supervisor at both. This involved being flexible with different styles of service as well as a variety of staff members and leading busy services successfully. Some of the main responsibilities was ensuring the opening and closing of the venue, handling the cash up and making sure procedures were being met. I worked for the company over two different venues, supervisor at both. This involved being flexible with different styles of service as well as a variety of staff members and leading busy services successfully. Some of the main responsibilities was ensuring the opening and closing of the venue, handling the cash up and making sure procedures were being met.



Randall’s

• Jersey, channel Islands

• Assistant Manager

  • Nov 2018 - Jan 2020

  At this venue, I worked over two floors with two different restaurants and styles but was predominately in the upstairs section which involved a more refined experience. I oversaw the roster for the front of house team comprising of 30 people and making a daily briefing sheet, making sure all staff were in their most confident positions. Part of this job involved meeting financial targets as well as administrative reporting. With this role, I also helped organize functions, including the set up for the events and ensuring the client was satisfied. Due to the restaurant setting, I looked after high net worth customers on a regular basis and ensured a high standard of service, in-line with their expectations. Show less



Les Amis

• Jersey
• Individual and Family Services
• 1 - 100 Employee

• Support Worker

  • Jun 2018 - Jan 2019

  I was a support worker at a respite house for children with learning disabilities. My main role was ensuring their safety while we were out, doing risk assessment and providing medication when needed. Another part of the job was to teach them to be confident with the public and encouraging them in activities to help provide equal opportunities within the community. I was a support worker at a respite house for children with learning disabilities. My main role was ensuring their safety while we were out, doing risk assessment and providing medication when needed. Another part of the job was to teach them to be confident with the public and encouraging them in activities to help provide equal opportunities within the community.