Experience

Streamline Integration
• United States
• Construction
• Logistics Coordinator - Accounting Analyst

  • Oct 2020 - Present

ClickSend
• Vietnam
• Technology, Information and Internet
• Consultant for Chat Support

  • Feb 2021 - Apr 2021


Brenthaven

• United States
• Manufacturing
• 1 - 100 Employee

• Sales Support Coordinator

  • Aug 2015 - Jun 2018

  -Doing all the back end orders (max of 70 cases a day) -Processing orders for Direct,Retails and Corporate clients via NetSuite -Follow through on all email transactions -Answering email queries -Doing all the back end orders (max of 70 cases a day) -Processing orders for Direct,Retails and Corporate clients via NetSuite -Follow through on all email transactions -Answering email queries



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Customer Support Specialist

  • Feb 2014 - Sep 2015

  -Supporting customers with all their credit card concerns such as payments, balance transfers, credit limit increase/decrease, adding/removing authorized users. -Supporting customers with all their credit card concerns such as payments, balance transfers, credit limit increase/decrease, adding/removing authorized users.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Phone Banker

  • Jun 2013 - Dec 2013

  -Assist customers in all their banking needs and requests -Process payments, disputes and fraud claims -Offers other products and services that will benefit them -Assist customers in all their banking needs and requests -Process payments, disputes and fraud claims -Offers other products and services that will benefit them



TeleTech

• Denmark
• Appliances, Electrical, and Electronics Manufacturing

• Customer Care Representative

  • Aug 2012 - Mar 2013

  -Handles billing concerns -Processing new orders for mobiles and mobile broadbands -Resolving customer's complaints -Handles billing concerns -Processing new orders for mobiles and mobile broadbands -Resolving customer's complaints



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Associate

  • Apr 2010 - Jan 2012

  -Credit Analyst -Activation of mobile line -Troubleshooting of mobile line TOP AGENT AWARDEE Credits and Activations Department November 2010 -Credit Analyst -Activation of mobile line -Troubleshooting of mobile line TOP AGENT AWARDEE Credits and Activations Department November 2010



MERALCO

• Philippines
• Utilities
• 700 & Above Employee

• Administrative Assistant

  • May 2008 - Apr 2009

  -Electricity lost reports -Updates the community regarding power interruptions -Conducts Meralco service survey -Electricity lost reports -Updates the community regarding power interruptions -Conducts Meralco service survey



Beanhoppers Coffee

• United States
• Food and Beverage Services

• Barista/Cashier

  • Sep 2006 - Apr 2008

  -Manages the food and beverages operation of the coffee house -Manning of the counter/cash register -Makes beverages such as lattes, cappuccinos, espresso-based drinks, blended drinks -Manages the food and beverages operation of the coffee house -Manning of the counter/cash register -Makes beverages such as lattes, cappuccinos, espresso-based drinks, blended drinks