Experience

Helix Hospitality
• United States
• Hospitality
• 1 - 100 Employee
• Director of Sales Marketing

  • Aug 2023 - Present


Zillow

• Banking

• Account Executive, Rentals

  • Jul 2021 - Aug 2023

  Memphis, Tennessee, United States Leveraging my outstanding communication skills, I negotiate and administer entire business cycles presented to C-level executives while interacting with corporate and global customers. To foster long-lasting relationships, I quickly establish rapport with current and potential clients. Key Accomplishments: ►Achieved and surpassed allotted sales quota of $55K in Q1 by 205% and Q2 by 223%. ►Made new rental partners and collaborated with Client Success Managers to determine… Show more Leveraging my outstanding communication skills, I negotiate and administer entire business cycles presented to C-level executives while interacting with corporate and global customers. To foster long-lasting relationships, I quickly establish rapport with current and potential clients. Key Accomplishments: ►Achieved and surpassed allotted sales quota of $55K in Q1 by 205% and Q2 by 223%. ►Made new rental partners and collaborated with Client Success Managers to determine upselling/cross-selling opportunities with current rental partners while gaining top-line revenue. ►Nurtured partnerships, elevated revenue, and increased exposure to Zillow Rental Network by attending multifamily rentals conferences, association/property management company meetings, and tradeshows. ►Delivered marketing material and data regarding property performance, convinced client during the meeting about services leading to attaining 27 properties advertisement project and maximizing revenue quota by $21.6K for quarter while adding new business to portfolio. Show less



The Westin Memphis Beale Street

• United States
• Hospitality
• 1 - 100 Employee

• Group Sales Manager

  • Aug 2018 - Jul 2021

  Greater Memphis Area To improve organizational efficiency, I solicited and serviced business in the hotel for meeting space and room blocks according to the marketing plan. In addition, I allocated market segments of entertainment, organized sports, family reunions, and corporate engagements. While cultivating relationships, I recognized the customers’ business needs for future events/meetings and offered locally negotiated rates and corporate promotions. Key Accomplishments: ► Transformed 50% of… Show more To improve organizational efficiency, I solicited and serviced business in the hotel for meeting space and room blocks according to the marketing plan. In addition, I allocated market segments of entertainment, organized sports, family reunions, and corporate engagements. While cultivating relationships, I recognized the customers’ business needs for future events/meetings and offered locally negotiated rates and corporate promotions. Key Accomplishments: ► Transformed 50% of leads into executed contracts for 2020 groups before December 2019 by applying unique marketing strategies via networking, digital marketing, and follow-ups. ►Facilitated reaching the highest March actuals of $443K in the hotel's 13-year history. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Area Sales Manager

  • Apr 2017 - Jul 2018

  Greater Memphis Area • Maximized digital platforms, existing relationships, and previous client retention strategies to engage customers and qualify decision-makers. • Oversaw the sales and marketing for the SMERF segment for all three properties • Drafted and implemented standard operating procedures for driving area sales activity of Courtyard, Fairfield and Residence Inn Brands.



Residence Inn

• United States
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Sep 2016 - Apr 2017

  Greater Memphis Area • Created and implemented marketing plans for multiple properties to maximize conversion from all lead sources. • Analyzed and manage business opportunities to achieve the highest profit margins for group reservations. • Served as subject matter expert of local market trends, competition and key accounts of the hotel. • Collaborated with internal teams for A/V, housekeeping, and catering needs to negotiate and finalize contracts.

• Front Office Supervisor

  • Apr 2015 - Sep 2016

  Greater New Orleans Area • Trained, directed, and recruited 24-hour front office staff and monitored adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervised same day selling procedures to maximize room revenue, control property occupancy, and maintained superior customer service. • Advised housekeeping staff on all room vacancies, addressed guest inquiries and ensured property policies are administered fairly.



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Office Supervisor

  • Aug 2014 - Apr 2015

  New Orleans, Louisiana