Account Manager

• Aug 2019 - Present

• Build relationships and generate excitement about REX with existing customers • Provide exceptional support to current sellers and/or buyers by anticipating their needs, monitoring home sale/purchase activity, and ensuring marketing is performing optimally • Assist Agents with listing and/or buyer duties, such as consulting customers, preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close • Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction • Track documents for large volume of real estate transactions • Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses • Meet quarterly customer service and revenue goals by offering a complete REX solution • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Comply with REX policy and all state/legal statutes