Experience

Office of the Norfolk Commonwealth's Attorney

• United States
• Law Practice
• 1 - 100 Employee

• Victim/Witness Program Specialist

  • Aug 2021 - Present

  ● Communicate efficiently and effectively with victims of crime throughout their involvement in the Criminal Justice process.● Maintain accurate, thorough case files.● Relay pertinent information to assigned attorney regarding victims wishes and concerns. ● Inform victims of their rights and refer them to other agencies for further victim assistance.● Receive /direct correspondence- phone calls, emails, U.S mail -from victims and witnesses.● Attend court hearings with victims and witnesses. ● Fulfill travel requests if need be for victims.● Complete parking validation for victims and witnesses.● Assist victims with compensation forms and the restitution process.● Ensure processes are followed in compliance with Department of Criminal Justice Services and Criminal Injuries Compensation.



Office of the Attorney General of Guam

• United States
• Law Practice
• 1 - 100 Employee

• Victim Advocate

  • Dec 2017 - May 2021

  ● Provide information on victim’s rights and protections. ● Provide case information and hearing notification. ● Provide transportation to court hearings, counseling services, and prosecution meetings. ● Provide emotional support throughout the criminal justice process. ● Assist victims with applications for the Criminal Injuries Compensation Program. ● Provide referrals to counseling and other support services. ● Provide emergency assistance, safety planning and ongoing support. ● Notify victims of defendant’s release.



Flip Flop Shops

• United States
• Retail
• 1 - 100 Employee

• Sales associate

  • Dec 2016 - Dec 2017

  ● Meet and make connections with customers, asking questions, and listening to shoppers needs, then giving options and advice on meeting those needs. ● Develop product knowledge and perform sales support functions related to POS procedures. ● Learn Flip Flop Shops systems and procedures to enhance selling efficiencies and complete support duties ● Meet and make connections with customers, asking questions, and listening to shoppers needs, then giving options and advice on meeting those needs. ● Develop product knowledge and perform sales support functions related to POS procedures. ● Learn Flip Flop Shops systems and procedures to enhance selling efficiencies and complete support duties



Blue Pacific Realty

• Real Estate
• 1 - 100 Employee

• Office recptionist

  • May 2015 - Aug 2015

  ● Responsible for answering and forwarding real estate-related phone calls and emails from clients, real estate developers, property managers, tenants, vendors, and non-profit organizations. ● Provide clerical support primarily to Real estate’s Vice President and handled responsibilities with professionalism, while maintaining personnel information and confidentiality. ● Assisting staff and real estate agents as needed including operating scanners, facsimile machines and photocopiers for printing labels, binding, copying, filing and scanning.