Experience

Clayton County Police Department

• United States
• Law Enforcement
• 1 - 100 Employee

• Police Officer

  • Jan 2018 - Present

  Protect and preserve the safety and security of individuals, buildings, neighborhoods in patrol areas. Appear in municipal, county and district courts to offer credible testimony relative to the investigation and charging of individuals with criminal and non-criminal offenses. Prepare a variety of routine and non-routine reports and records necessary information for the reporting of daily activities, reporting of specific criminal and non-criminal incidents. Secure and protect crime scenes by establishing boundaries, detaining victims, suspects and witnesses, locating and identifying evidence and briefing investigators upon their arrival. Show less


Atlanta Gas Light
• United States
• Utilities
• 200 - 300 Employee
• Customer Service

  • Jan 2015 - Present


(Cortech) Honeywell

• Customer Service Rep

  • Jun 2014 - Jan 2015

  • Communicate with end customers, distributors, branches and vendors via telephone and email. • Enter and process orders, credits, replacement orders and return authorizations • Provide all follow-ups pertaining to returns and repairs to ensure it is handled efficiently • Send samples, catalogs, technical answers to end customers and distributors • Look up pricing and availability on products and tracking orders • Communicate with end customers, distributors, branches and vendors via telephone and email. • Enter and process orders, credits, replacement orders and return authorizations • Provide all follow-ups pertaining to returns and repairs to ensure it is handled efficiently • Send samples, catalogs, technical answers to end customers and distributors • Look up pricing and availability on products and tracking orders



RSA Medical

• United States

• APS CUSTOMER SERVICE REP

  • Apr 2013 - Jun 2014

  Contacting providers and Md's to request patient medical records for chart review Contacting providers and Md's to request patient medical records for chart review



Menlo Logistics

• United States

• Transportation Clerk

  • Oct 2012 - Apr 2013

  • Assisted the Order Planner as well as covering the position when needed. This includes any and all customer service phone calls / emails, planning and scheduling pickups for LTL / TL carriers and UPS, scheduling and handling meetings with LTL representatives. Ship completing all orders in WMS as well as SAP for “end of day” activities. Obtained Freight Charges for LTL shipments and recording information on the SAAG board. • Daily Activity report, repair report, pallet report and updating Capacity report • Experience with Oracle, Sims, Warehouse Scheduler, LMS, DL management, Con-Way Drop box, CWF Navigator, BI Reporting • Daily checking of tender timed out loads, ship confirm, and missing required status Show less



Aloft Bolingbrook

• United States
• Hospitality

• Night Auditor/Front Desk

  • Jun 2012 - Sep 2012

  • Balanced and audited for accuracy room revenue, cashier's reports, and guest and house accounts and telephone revenue • Transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. • Assist in booking room reservations; answering hotel phone calls and notifying guests of messages. • Posts room charges and room taxes to guest accounts • Performs duties of the Front Desk Agent. • Balanced and audited for accuracy room revenue, cashier's reports, and guest and house accounts and telephone revenue • Transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. • Assist in booking room reservations; answering hotel phone calls and notifying guests of messages. • Posts room charges and room taxes to guest accounts • Performs duties of the Front Desk Agent.



LexisNexis (Medical Review Office)

• CCF Specialist

  • Feb 2011 - Jun 2012

  • Contacted collection sites, labs and employers in order to retrieve the DOT Chain of Custody forms for review and processing. • Run management reports and merge list daily • Assist in mailroom when needed • Assist Medical Review Officer in location errors in Chain of Custody forms. • Scan and enter data from CCF into processing queue. • Contacted collection sites, labs and employers in order to retrieve the DOT Chain of Custody forms for review and processing. • Run management reports and merge list daily • Assist in mailroom when needed • Assist Medical Review Officer in location errors in Chain of Custody forms. • Scan and enter data from CCF into processing queue.



Protocol Global Solutions

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2009 - Jan 2011

  • Inbound/Outbound call center where I was responsible for maintaining call volume and keeping queue time at a minimum. • Identified client’s needs and concerns and focusing on the main problems and issues. • Making sure all calls are documented verbatim and accurately. • Troubleshoot Electric Home monitoring equipment and GPS repairs • Operated 6-7 systems at a time, including but not limited to Gps monitoring equipment, Elmotech monitoring equipment, RF home monitoring units, UNIX, Ams and OTS. Show less