Complex assets dealing specialist: Private Equity

• Dec 2019 - Present

Senior Client Service Representative

• Apr 2015 - Dec 2019

Ensuring that prospective investors meet eligibility, compliance and anti-money laundering guidelines during the processing of investor-related transactions generation and distribution of confirmations and statements, as well as transfers, re-registrations and distributions. Reconciling trade information received with the clients expected transactions and monies received from investors Written and oral correspondence with the fund and investors regarding AML documentation, transactions, performance and statement reporting. Dealing with Client and Investor inquires regarding their transactions and documentation outside of the trade processing cycle. Assisting the Team Manager with trade verifications or other TM duties upon request. Managing distribution of financial statements, Tax estimates and final K1 documents, quarterly reports Reporting quality check (performance fees, management fees) Assisting auditors, and investors with Audit queries, quality check of audits confirmations Monthly team rota preparation, Procedure preparation and quality check (Fee reporting, tax forms information :K1 distribution Assisting to PWC with preparation of tax return documents Distribution of daily checklist and ensuring tasks are signed off by members of the team. End of the day reporting sign off :Dublin team , Chennai team, Polish team Assisting to junior members of staff when required, providing with training Show less

Transfer Agent

• 2010 - Apr 2015

- Cross border Funds processing - Quality checking money movements between the IFDS and Trustee - Managing returned/rejected dividends and income payments including re-issuing the payments to clients - Resolution of queries from Agents & Clients, Trustees in relation to distribution rates, distribution amounts, payment details, distribution options - Liaising with third-parties (i.e. Trustees, banks) to ensure accurate payments are actioned promptly - Assisting UK Finance team with daily reconciliation/client money accounts reconciliation - Quality check of dividend calendar - Daily/Weekly reporting of statistical & KPI information to Management - Maintaining and report team performance to management using statistics - High Risk reporting - Assisting with the management of the Unclaimed Distributions process and IWT Tax return - Completing Irish Resident tasks - Completing internal projects (TA training, Distribution Skills Matrix) - Procedures and checklist creation and review (Minerva procedure, Irish Resident Procedure, JPM manuals, Unit Reconciliation procedure) - GPR Funds events tasks QC - Assisting to management with audit requests (PWC) and Exco slides preparation - Effective escalation of issues under tight deadlines (Trustee Money Movements non receipt, Reimbursement payments on client money account) - Training and assisting junior members of the team with issues and queries- creation of training pack to develop basic knowledge of dividends. - Participating in conference calls (Weekly UK Reconciliation Meeting), manager huddles when required, leading team huddles. Show less

Accounts Receivable

• 2008 - 2010

Accounts Receivable Administrator - Monitoring and processing incoming GBP (EFT) payments (BACS & CHAPS) - Placing deals (EFT, Cheques, Direct Debits ) - Reviewing all relevant documentation to ensure completeness and accuracy - Processing foreign cheques & drafts: - Dealing with operations, customer support and external parties - Processing direct debits, refunds, compensations, write -offs, - Query resolution - Resolving valid or authorized deductions by entering adjusting entries. - Processing same day value requests Show less

AML specialist

• 2007 - 2008

- Reviewing application forms for accuracy; - Recording investor information on the AML Database and updating as appropriate in relation to AML documentation received. - Organisation of all investor AML compliance issues, recording to AML database and proper file maintenance as established in AML procedures - Reviewing documentation received against AML checklists - Scanning documents to investor and central folders - Resolution of outstanding investor AML compliance issues, including chasing third parties for outstanding AML documentation - Liasing with internal departments and Global Offices to complete AML compliance requirements - Sharing AML expertise with clients and colleagues, resolution of internal and external queries - Coordinating with Investor Processing/Investor Servicing team to ensure client changes are reconciled to AML database Show less

Current accounts administrator

• May 2006 - Oct 2007

- Recall of standing orders (incoming and outgoing) rejected credits - Processing of unpaid cheques - Solving clearing errors - Balancing accounts - Signature verification - Batch balancing and Cheque retrieval - Administration of the mailbox - Credit cards preparation and distribution - Account maintenance - Direct debit set up - Statements distribution - Recall of standing orders (incoming and outgoing) rejected credits - Processing of unpaid cheques - Solving clearing errors - Balancing accounts - Signature verification - Batch balancing and Cheque retrieval - Administration of the mailbox - Credit cards preparation and distribution - Account maintenance - Direct debit set up - Statements distribution