Dominika Kędzior
Project Leader at nikalab- Claim this Profile
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polski Native or bilingual proficiency
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angielski Limited working proficiency
Topline Score
Bio
Alina Borowska
Working with Dominika was a pleasure. She is well-organized and in 100% committed to what she does. She can skillfully manage a team and combine various departments. Always willing to help. I worked with Dominika every day and I remember that time very well. I highly recommended her as a Product Owner or Product Manager.
Ada Banaszak
Dominika is an extremely pro-active, well organised and technical savvy product manager. She’s great at communicating, prioritising and discussing business needs with the technical team. On top of that she’s simply a pleasant person to have around – she’s an excellent listener, she’s not afraid to share her thoughts, and she deeply cares about her work and the well-being of her peers. I highly recommend Dominika for a product manager / product owner / team leader position.
Alina Borowska
Working with Dominika was a pleasure. She is well-organized and in 100% committed to what she does. She can skillfully manage a team and combine various departments. Always willing to help. I worked with Dominika every day and I remember that time very well. I highly recommended her as a Product Owner or Product Manager.
Ada Banaszak
Dominika is an extremely pro-active, well organised and technical savvy product manager. She’s great at communicating, prioritising and discussing business needs with the technical team. On top of that she’s simply a pleasant person to have around – she’s an excellent listener, she’s not afraid to share her thoughts, and she deeply cares about her work and the well-being of her peers. I highly recommend Dominika for a product manager / product owner / team leader position.
Alina Borowska
Working with Dominika was a pleasure. She is well-organized and in 100% committed to what she does. She can skillfully manage a team and combine various departments. Always willing to help. I worked with Dominika every day and I remember that time very well. I highly recommended her as a Product Owner or Product Manager.
Ada Banaszak
Dominika is an extremely pro-active, well organised and technical savvy product manager. She’s great at communicating, prioritising and discussing business needs with the technical team. On top of that she’s simply a pleasant person to have around – she’s an excellent listener, she’s not afraid to share her thoughts, and she deeply cares about her work and the well-being of her peers. I highly recommend Dominika for a product manager / product owner / team leader position.
Alina Borowska
Working with Dominika was a pleasure. She is well-organized and in 100% committed to what she does. She can skillfully manage a team and combine various departments. Always willing to help. I worked with Dominika every day and I remember that time very well. I highly recommended her as a Product Owner or Product Manager.
Ada Banaszak
Dominika is an extremely pro-active, well organised and technical savvy product manager. She’s great at communicating, prioritising and discussing business needs with the technical team. On top of that she’s simply a pleasant person to have around – she’s an excellent listener, she’s not afraid to share her thoughts, and she deeply cares about her work and the well-being of her peers. I highly recommend Dominika for a product manager / product owner / team leader position.
Experience
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nikalab
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Poland
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Wellness and Fitness Services
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1 - 100 Employee
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Project Leader
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Jan 2023 - Present
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Your KAYA
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Poland
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Personal Care Product Manufacturing
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1 - 100 Employee
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Product Manager
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Jul 2021 - Jan 2023
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OLX
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Netherlands
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Software Development
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700 & Above Employee
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Product Manager
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Jan 2021 - Jun 2021
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Product Manager
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Jan 2020 - Dec 2020
Responsibility for ensuring that the product complies with the company's mission and goals. Supervision over all phases of the project implementation (design, implementation and support). - Planning, overseeing the product and technology team.- Developing the product vision and strategy to drive our internal platform and apps forward. - Building PWA (Progressive Web Application) and e-commerce platform for B2B (corpo, medium and small clients).- Building PWA and native android application for B2C. - Creating detailed specifications for the product features so they are clearly understood by the development teams.- Product backlog management, including defining user stories and prioritisation.- Working in an Agile environment and continuously review the business needs, define priorities, outline milestones and deliverables, and identify opportunities and risks.- Ensuring the proper course of the project within the prescribed time limits.- Working with customers to analyze their needs and assess value, develop use cases, and prioritize features to ensure work focuses on those with a maximum value that are aligned with product strategy.- Monitoring and tracking customer behavior (Hotjar). Data analysis and product iteration depending on customer needs.- Understanding and maintaining expertise in competitive products.- Support marketing, sales and customer success department. Show less
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Product Owner
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Nov 2018 - Jan 2020
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Customer Care Coordinator
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Jul 2017 - Oct 2018
Responsibility for building a Customer Care department and supporting the Sales department. Close and constant cooperation with clients, taking care of clients at every stage of cooperation.- In-depth knowledge of the temporary job market and active exploration of knowledge and development of competences in the field of customer service.- Support of the Customer Care department in everyday tasks related to servicing customers using the product.- Proactive use of information to support project development.- Building valuable relationships with customers and maintaining customer experience with the brand at the highest level.- Making customers fall in love with the product and the Kiwi Jobs team thanks to the effective transmission of the vision of the project, its possibilities and the best customer service (which is a key element of the strategy).- Preparing content, instructional materials and conducting product training for customers.- Efficient and effective, maintaining customer satisfaction and commitment, managing emerging problems.- Support for the Sales department, preparing product presentations and providing professional after-sales service.- Planning and organization of effective sales support activities and initiatives.- Research and analysis of the effectiveness of undertaken activities.- Constant development of the quality of services offered. Show less
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Absolvent Group
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Poland
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Human Resources
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1 - 100 Employee
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Customer Care Specialist
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Jan 2017 - Jun 2017
Constant cooperation with clients, taking care of them at every stage of cooperation. Support for the entire service package (Absolvent.pl and Absolvent Talent Days).- Support for Absolvent Talent Days events.- Building valuable relationships with customers and maintaining customer experience with the brand at the highest level.- Support for the Sales department professional after-sales service.- Keeping records of the services provided.
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Customer Support Specialist
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Nov 2016 - Jan 2017
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Customer Support Assistant
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Sep 2016 - Oct 2016
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E.ON Foton
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Poland
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Customer Support
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Jan 2016 - Aug 2016
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CPP "Prema" S.A.
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Kielce, woj. świętokrzyskie, Polska
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Internship Student
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Jul 2015 - Aug 2015
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Education
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2012 - 2015
Szkoła Główna Gospodarstwa Wiejskiego w Warszawie
Inżynier (Inż.), Inżynieria produkcji
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