Dominick Cihelka

Senior Engineer - Cloud, Systems & Security at flydubai
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Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Czech -
  • Slovak -

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Credentials

  • Amazon Web Services Solutions Architect Associate
    Amazon Web Services (AWS)
    Nov, 2020
    - Sep, 2024
  • Trend Micro Deep Security Administration
    Trend Micro
    May, 2019
    - Sep, 2024
  • Citrix Certified Administrator - Citrix Netscaler AGEE 9.2
    Citrix
  • Citrix Certified Administrator - Citrix XenApp 6
    Citrix
  • Microsoft Certified Professional
    Microsoft
  • VMware Certified Associate 6 – Data Center Virtualization
    VMware

Experience

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Senior Engineer - Cloud, Systems & Security
      • Aug 2015 - Present

      Securing systems, assessing risk, implementing, managing and fine-tuning solutions to further improve security stance and compliance. Training and mentoring others. Innovating and constantly performing proof of concepts to improve processes and efficiency. Scoping projects, designing improvements and assisting other teams with complex troubleshooting. Securing systems, assessing risk, implementing, managing and fine-tuning solutions to further improve security stance and compliance. Training and mentoring others. Innovating and constantly performing proof of concepts to improve processes and efficiency. Scoping projects, designing improvements and assisting other teams with complex troubleshooting.

    • Technical Project Lead, Architecture & Design
      • Sep 2013 - Jul 2015

      • Managed large environments with over 10,000 users, used for securely accessing applications used by third parties. • Escalation point for troubleshooting all high priority and severe Infrastructure and security issues. • Using cloud technologies to improve security and efficiency stance. • Educated clients on more efficient solutions for old systems that meet project requirements for timeline's and budgets. • Managed large environments with over 10,000 users, used for securely accessing applications used by third parties. • Escalation point for troubleshooting all high priority and severe Infrastructure and security issues. • Using cloud technologies to improve security and efficiency stance. • Educated clients on more efficient solutions for old systems that meet project requirements for timeline's and budgets.

    • Armenia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technical Consultant
      • Dec 2012 - Jun 2013

      - Working full-time onsite at a large government organization, designing and implementing a new VDI environment based on Citrix XenServer + XenApp/XenDesktop. - Working closely with the customers project group, solutions architects and CIO. - Identifying capacity requirements, high availability and the underlying network and storage requirements. - Working full-time onsite at a large government organization, designing and implementing a new VDI environment based on Citrix XenServer + XenApp/XenDesktop. - Working closely with the customers project group, solutions architects and CIO. - Identifying capacity requirements, high availability and the underlying network and storage requirements.

    • Canada
    • Philanthropic Fundraising Services
    • Lead Engineer
      • Apr 2012 - Dec 2012

      Senior IT role in a large ICT organization, providing IT mentoring, training and assisting with troubleshooting and projects. Main focus was working on project deliverables and troubleshooting complex problems within the following categories: - Windows Active Directory Domain infrastructures 2003/2008R2 - Microsoft Server and Desktop operating systems - Standard operating environment build development and deployment - Business application packaging and deployment - VB & Powershell Scripting - VMWare vSphere administration - Citrix XenApp / XenDesktop / XenServer design, implementation and maintenance - Citrix Netscaler inc. Access Gateway - LAN and WAN - Documentation specialist - Troubleshooting and problem resolution - IT strategy roadmaps internally and for external customers - Infrastructure Storage systems - IBM & HP Blade technologies including installation, management and configuration. Show less

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • Senior Systems Engineer
      • Aug 2010 - Apr 2012

      Maintaining a large End User Computing environment, with a specific focus on their Citrix XenApp based environment and client devices. During this time my responsibilities ranged from maintaining up-to-date automated builds for Server and Desktop Infrastructure, testing new software and updates, and troubleshooting complex Server, Desktop and Network problems which are escalated to me by the helpdesk. During this time I was involved with major transformation projects with several clients, including designing and delivering customized Thin Client solutions and a new customized deployment mechanism for Operating Systems and Applications using Microsoft Deployment Services. Show less

    • Systems Engineer
      • Feb 2008 - Aug 2010

      - Maintaining the EUC build and deployment process for a large government organization (10,000 users+). This including end to end packaging and testing of all hardware, applications and drivers.- Understanding business requirements and translating them into a technical solution- Troubleshooting and solving any technical problems

    • Desktop Support Specialist
      • Apr 2006 - Feb 2008

      I was employed as a Desktop support specialist, maintaining desktop PC's for several large corporate and government clients. My daily duties consisted of ensuring time and parts were logged into our time and expenses tracking system, assigning myself jobs from an open queue, and contacting customers directly to meet with them onsite and resolve an issue.Contributed to and then later led large desktop and printer migrations and upgrades onsite at large organizations, which also required after hours work.I made myself available after hours to resolve issues which took longer than usual, and always ensured problems were resolved within the agreed SLAs. Show less

    • Technical Specialist
      • 2001 - 2003

      Providing technical support with end user computing infrastructures, desktop and server equipment and software deployment. Provided solution design and implementation, service management documentation and troubleshooting support. Providing technical support with end user computing infrastructures, desktop and server equipment and software deployment. Provided solution design and implementation, service management documentation and troubleshooting support.

Education

  • Massey University
    Advanced Certificate in PC Servicing, Information Technology and Business Systems
    2001 - 2002
  • Newlands College
    High School/Secondary Diplomas and Certificates
    1997 - 2000

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