Experience

rock-it promotions, inc.

• Canada
• Public Relations and Communications Services
• 1 - 100 Employee

• Public Relations Intern

  • Jan 2023 - Present



Jack Astor's Bar and Grill

• Canada
• Restaurants
• 300 - 400 Employee

• Bartender

  • 2020 - Present

  - Forming strong guest relationships, evolving to regular customers, boosting establishment reputation and sales- Daily conflict resolution alongside problem-solving in a hectic environment- Increasing bar revenue with a charismatic personality- Generated the highest bar sales and tips, breaking previous records

• Server

  • 2013 - 2020

  - Delivered friendly, personalized and efficient service ensuring exceptional guest experience- Led service operations of corporate functions and events- Solved challenges swiftly and effectively in a hectic, fast-paced environment- Led service parties of 200+ guests, ensuring guest satisfaction and two-way communication withteam members and corporate clients- Managed multiple responsibilities and adapted quickly to quickly changing environments and needs