Experience

ISCorp

• United States
• Information Technology & Services
• 1 - 100 Employee

• IT Support Specialist

  • Nov 2020 - Present

  IT Support Specialists for ISCorp. IT Support Specialists for ISCorp.



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Support Technician

  • Jun 2020 - Nov 2020

  IT Support Technician contracted by TEKsystems to work at Milwaukee County Zoo IT Support Technician contracted by TEKsystems to work at Milwaukee County Zoo



University of Wisconsin-Milwaukee

• United States
• Higher Education
• 700 & Above Employee

• Desktop Support Student Supervisor

  • Dec 2019 - Jun 2020

  Supervise student desktop support techs and maintain team requirements.

• Student Support Technician

  • Mar 2019 - Dec 2019

  Engineer, test, deploy and manage corporate internal client images for MacOS and Windows devices. · Manage, maintain and evolve enterprise client management systems JAMF and SCCM. · Test and validate new hardware. · Manage IT provided business and user systems (AV, Backup, VMS). · As necessary, perform other duties as required. · Knowledge of MacOS and Windows environments, including both hardware and software· Experience with remote support · Experience with Active Directory, Office 365 and Windows server environments · Experience supporting senior level and executive staff · Experience with Microsoft SCCM and JAMF Suite (Imaging, packaging, scripting) · Proficient in one or more modern, general purpose scripting languages (ex: PowerShell, Python, Bash) · Possess excellent customer service skills · Ability to communicate effectively both orally and in writing to establish and maintain cooperative working relationships with persons in the course of performing assigned duties, includingmanagement and outside business associates · Strong attention to detail with excellent follow up · Ability to work independently or with minimal supervision · Ability to maintain confidentiality and employ discretion · Ability to exercise independent judgment consistent with department guidelines\standards · Ability to organize and prioritize workflow and to meet established timeframes and deadlines



Menasha Packaging

• United States
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Summer Help

  • Jun 2015 - Aug 2017

  Machine Helper - Summer Help (summers only) Machine Helper - Summer Help (summers only)