Experience

Sorbon Estates

• United Kingdom
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Credit Manager

  • Apr 2022 - Present

• Credit Controller

  • May 2021 - Mar 2022

  * Collecting overdues and negotiating payment plans* Assessing Risk relating to new customers.* Providing debt Reporting* Reviewing processes and working on implementation project for a new system.* Cash allocation



Barchester Healthcare

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Credit Controller

  • Mar 2015 - Apr 2021

  Reviewing Financial process' leading to the reduction of aged debt by 50% and debtor days by 5. Collecting outstanding debt and producing reporting to board level. Reviewing Financial process' leading to the reduction of aged debt by 50% and debtor days by 5. Collecting outstanding debt and producing reporting to board level.



EE

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Senior Fraud Risk and Intelligence Analyst

  • Jun 2007 - Jan 2015

  Designed and Delivered Fraud Workshops and spoke at Industry Forums.Lead on GSM Gateway Fraud delivering savings up to 1 million a month on this particular fraud.Delivered processes to prevent fraudulent commercial applications being accepted.Analysis led to 'first party fraud' realisation and actions taken to combat this.

• Senior Business Analyst

  • Dec 2002 - May 2007

  Credit Referrals DepartmentFormulated processes for making credit decisions on both consumer and commercial customers. Improved quality and consistency of decision making by quality monitoring and coaching and upskilling of staff.Recognised the opportunity to accept more business while keeping the bad debt at a reasonable level resulting in £250k additonal turnover each month.

• Credit Analyst (Secondment)

  • Apr 2002 - Dec 2002

  • Being main focus point for all credit referral queries in a policy setting environment.• Supporting the project to bring in a new credit scoring system (Transact) into the Company including Designing and undertaking UAT Testing and training end users.

• Credit Referrals Team Manager

  • Apr 2001 - Apr 2002

  • Supervising daily activities within the team by providing leadership• Managing all issues and ensuring the development of the staff• Monitoring the daily activities within the department by producing stats• Setting objectives and managing the performance of the team• Ensuring that the team meet their SLA’s

• Credit Referrals Analyst/Underwriter

  • Apr 2000 - Apr 2001

  • Analysing Data and making decisions on new customer’s status.• Dealing with both commercial and consumer enquiries.• Profit and loss and balance sheet analysis and using outside agencies such as Dun and Bradstreet, Experian and Equifax to assess the risk of granting credit to companies.