Experience

Blaenau Gwent County Borough Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Senior Human Resources Business Partner

  • Mar 2020 - Present

  Providing HR support to the Social Services Directorate. Managing a small HR Team, the main purpose of the role is to manage the delivery of an effective customer focussed HR Services, ensuring it’s alignment to service deliver needs, alongside corporate and directorate objectives. Working collaboratively with Senior Management and front line managers to support successful achievement of business objectives, coaching and developing as required allowing them to effectively undertake their people management responsibilities. Contributing to, and supporting the implementation of the HR Strategy through working with management to improve service delivery through effective HR interventions and HR Management. Effectively managing and co-ordinating the teams, including my own, professional advice and support in relation to HR Case Work, ensuring consistent and accurate advice is given. Supporting the development and maintenance of a performance management culture within the service area. Playing an active role in enabling and supporting cultural and transformational change projects including service re-design, within the service areas, and working with the directorate to ensure effective workforce planning to anticipate and respond to requirements. Contributing to the development and implementation of effective HR policies in line with the authorities key priorities, along with any legislative changes.

• Human Resources Business Partner

  • Jan 2019 - Mar 2020

  Business Partnering a number of managers at differing levels of the organisation, to align their departments and services with the HR Strategy and ensuring an understanding of the HR Strategy and its contribution to improving their service. Provide professional support and advice in relation to the management of disputes, disciplinary and grievance cases with reference to relevant policies, employment law and where necessary to child / adult protection protocols. Advise and challenge managers in the application of HR policies and practices and on a wide range of employment related matters, promoting best practice and encouraging ownership (Including but not limited to disciplinaries, grievances, capabilities, attendance management, terminations etc. Assist in the research, development and implementation of key strategic projects and to contribute to and where specifically required to take a lead on the formulation of policies to meet legislative requirements and organisational objectives, in consultation with the trade unions.



Platfform

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Senior Human Resources and Payroll Advisor

  • Jul 2018 - Dec 2018

  Responsible for the implementation of new HR & Payroll software, and policy reviews. Advising managers and colleagues on a wide range of HR related cases, such as disciplinaries, grievances, TUPE, absence management, parental leave etc. Preparing HR reports for the Board of Directors on the HR function, such as absence management, recruitment and turnover, disciplinary and grievance. Responsible for all aspects of recruitment and DBS checks, ensuring candidates eligibility to work in the UK. Creating the HR strategy in line with the companies’ strategy, ensuring all our policies and process align to drive the organisation forward.



Morrisons

• United Kingdom
• Retail
• 700 & Above Employee

• People Manager

  • Nov 2016 - Jul 2018

  Business Partnering the Store Manager to align the HR strategy to the Operational strategy, and manage a store of nearly 200 colleagues. Coaching and mentoring the management team, upskilling them to take responsibility for the People Management of their departments. Advising on a wide range of complex HR Cases over a number of stores, including disciplinaries, grievances, absence review meetings, capabilities etc. Responsible for overseeing the recruitment process, and inducting new starters. Business Partnering the Store Manager to align the HR strategy to the Operational strategy, and manage a store of nearly 200 colleagues. Coaching and mentoring the management team, upskilling them to take responsibility for the People Management of their departments. Advising on a wide range of complex HR Cases over a number of stores, including disciplinaries, grievances, absence review meetings, capabilities etc. Responsible for overseeing the recruitment process, and inducting new starters.



Cartrefi Cymru Co-operative

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Regional HR Administrator

  • Jan 2016 - Oct 2016

  Responsible for the recruitment process for North, Mid and East Wales, including job advertising on a specialist website, drafting offer letters, requesting references, start dates etc.Drafting contracts of employment for North Wales, and dealing with Contract Change forms and letters.Dealing with DBS checks for North, Mid and East Wales, for both new starters and existing employees.Assisting the Human Resources Officer with absence management, in line with the company absence policy.Acting as a first point of call for any HR related queries, assisting with any problems staff may have, and forwarding to relevant colleagues to further assist.



Empower SVS

• HR Advisor

  • Oct 2014 - Dec 2015

  The sole point of communications for HR enquiries, acting as a point of contact for any HR related queries from clients on the HR Advice Line. Editing client policies, designing policies, assisting with recruitment, conducting consultations with clients, preparing job descriptions and person specifications and shortlisting candidates for interview. Assisting with a merger of companies and advising a TUPE client, in relation to the legal and practical stance on employees transferring over. Preparing documentation for an Employment Tribunal, conducting investigation meetings, and interviewing to fill two in-company vacancies.



Rowan Tree Cancer Care

• Assistant Manager

  • Apr 2013 - Sep 2014

  Working alongside the Shop Manager to ensure the running of a charity shop. Recruiting and training volunteers, and ensuring satisfaction during their time at the shop. Holding return to work interviews and completing relevant paperwork. Taking on a higher level of responsibility during Manager absence. Working closely with the Charity Head Office and other shop to make sure all policies and procedures are the same throughout the charity. Conducting a high level of administration for the shop, as well as the finances for the charity shop.



Asda

• Retail
• 700 & Above Employee

• Date Code Colleague

  • Nov 2012 - Apr 2013

  Responsible to adhering to strict government based policies with regards to product dates and waste procedures. During my time here I have still proactively taken steps to develop my career through the management programme, as well as learning to stick to strict deadlines and timescales, prioritising my workload accordingly. Dealing with high levels of paper work, so organisation was a key part of this role.

• Ladieswear Key Colleague

  • Sep 2010 - Nov 2012

  Responsible for supporting the opening of a new store I trained and encouraged development of my peers during the early stages in their new career. In addition, I have proactively taken steps to further my own experience and knowledge by attending many training opportunities and taking on management work in the absence of a manager. In charge of all aspects of the Ladies wear department, I demonstrate a proven ability to manage tasks and work independently.

• Clothing and Jewellery Colleague

  • Oct 2007 - Sep 2012

  Primarily providing a high level of customer service across the store, I also exhibit experience in cash handling which demonstrating my trust and commitment to the organisation. In addition, I worked as key team member; as well as an individual where required to ensure all tasks and deadlines were met well to quality standards. I had to work to British legislation to certain aspects with regards to service of age restricted items.

• Seasonal Colleague

  • Aug 2006 - Oct 2007

  Working as a seasonal colleague I was required to work on a range of departments from reception to produce. This opportunity allowed me to gain a variety of skills, experience and understandings throughout the store; including customer service skills, flexibility and the ability to multitask.