Dominic DeJesus
IT Project Manager at Help Hope Live- Claim this Profile
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Bio
Credentials
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Meta Full-Stack Engineer Certificate
CourseraNov, 2023- Oct, 2024 -
Agile Project Management
CourseraNov, 2022- Oct, 2024
Experience
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Help Hope Live
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United States
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Fundraising
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1 - 100 Employee
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IT Project Manager
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Aug 2022 - Present
● Establish and lead project timelines, ensuring that all deliverables are on schedule and within budget ● Managed portfolio of IT projects from start to finish, including monitoring budgets and timelines ● Developed and implemented new operations processes mitigate over 30 hardware/software issues ● Reduced overall system downtime by 75% through enactment of technical solutions aimed at streamlining accounts receivable and billing functions ● Establish and lead project timelines, ensuring that all deliverables are on schedule and within budget ● Managed portfolio of IT projects from start to finish, including monitoring budgets and timelines ● Developed and implemented new operations processes mitigate over 30 hardware/software issues ● Reduced overall system downtime by 75% through enactment of technical solutions aimed at streamlining accounts receivable and billing functions
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Innovaul
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United States
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Executive Offices
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Founder / CEO
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Jan 2023 - Present
● Bridged the gap between intricate tech solutions and everyday business needs, ensuring accessibility for all. ● Took Innovaul from a mere concept to a thriving entity, dedicated to guiding businesses through their digital transformation. ● Offerings span Artificial Intelligence, Automation, and Generative AI, but our primary mission remains - simplicity and effectiveness. ● Fostered a community of clients and partners, ensuring that technological empowerment is not just a buzzword… Show more ● Bridged the gap between intricate tech solutions and everyday business needs, ensuring accessibility for all. ● Took Innovaul from a mere concept to a thriving entity, dedicated to guiding businesses through their digital transformation. ● Offerings span Artificial Intelligence, Automation, and Generative AI, but our primary mission remains - simplicity and effectiveness. ● Fostered a community of clients and partners, ensuring that technological empowerment is not just a buzzword, but a tangible result. Show less ● Bridged the gap between intricate tech solutions and everyday business needs, ensuring accessibility for all. ● Took Innovaul from a mere concept to a thriving entity, dedicated to guiding businesses through their digital transformation. ● Offerings span Artificial Intelligence, Automation, and Generative AI, but our primary mission remains - simplicity and effectiveness. ● Fostered a community of clients and partners, ensuring that technological empowerment is not just a buzzword… Show more ● Bridged the gap between intricate tech solutions and everyday business needs, ensuring accessibility for all. ● Took Innovaul from a mere concept to a thriving entity, dedicated to guiding businesses through their digital transformation. ● Offerings span Artificial Intelligence, Automation, and Generative AI, but our primary mission remains - simplicity and effectiveness. ● Fostered a community of clients and partners, ensuring that technological empowerment is not just a buzzword, but a tangible result. Show less
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Land Profit Generator
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United States
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Real Estate
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1 - 100 Employee
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Technical Project Coordinator
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Sep 2020 - Aug 2022
● Engineered over 4 front-end web pages using HTML, CSS, and JavaScript while focusing on augmenting website performance and reducing page load times ● Pinpointed issues and conceptualized improvement plans while monitoring uptime of 20+ sites ● Slashed rework post-implementation by 25% through rigorous testing of software upgrades across all platforms for front-end and back-end SaaS applications ● Applied SEO and WordPress expertise to boost overall user experience and traffic by 30% ● Engineered over 4 front-end web pages using HTML, CSS, and JavaScript while focusing on augmenting website performance and reducing page load times ● Pinpointed issues and conceptualized improvement plans while monitoring uptime of 20+ sites ● Slashed rework post-implementation by 25% through rigorous testing of software upgrades across all platforms for front-end and back-end SaaS applications ● Applied SEO and WordPress expertise to boost overall user experience and traffic by 30%
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Junior Project Manager
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Oct 2019 - Jun 2020
● Achieved 96% successful delivery rate of assigned initiatives for 14 projects during a pivotal period with the launch of 5G and accompanying services ● Liaised with senior management and 4 project teams to surpass established project goals by 100% ● Rendered optimal support to marketing and creative teams to steer promotional efforts, consolidating Verizon's brand position in the Forbes top 100 list ● Achieved 96% successful delivery rate of assigned initiatives for 14 projects during a pivotal period with the launch of 5G and accompanying services ● Liaised with senior management and 4 project teams to surpass established project goals by 100% ● Rendered optimal support to marketing and creative teams to steer promotional efforts, consolidating Verizon's brand position in the Forbes top 100 list
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Penn State University
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United States
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Higher Education
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700 & Above Employee
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Video Editor
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Jan 2019 - May 2019
● Engaged high level of technical acumen and creative expertise to take video footage typically between 25-30 minutes and condense into 5–7-minute clips suitable for YouTube and other video platforms ● Called upon high attention to detail, strong sense of urgency, and excellent time management skills to maintain high organization and meet deadlines 100% of the time while managing 4 concurrent projects ● Used excellent interpersonal skills to interface directly with key internal and… Show more ● Engaged high level of technical acumen and creative expertise to take video footage typically between 25-30 minutes and condense into 5–7-minute clips suitable for YouTube and other video platforms ● Called upon high attention to detail, strong sense of urgency, and excellent time management skills to maintain high organization and meet deadlines 100% of the time while managing 4 concurrent projects ● Used excellent interpersonal skills to interface directly with key internal and external stakeholders as well as team leadership to clearly define requirements and increase buy-in for major editing decisions Show less ● Engaged high level of technical acumen and creative expertise to take video footage typically between 25-30 minutes and condense into 5–7-minute clips suitable for YouTube and other video platforms ● Called upon high attention to detail, strong sense of urgency, and excellent time management skills to maintain high organization and meet deadlines 100% of the time while managing 4 concurrent projects ● Used excellent interpersonal skills to interface directly with key internal and… Show more ● Engaged high level of technical acumen and creative expertise to take video footage typically between 25-30 minutes and condense into 5–7-minute clips suitable for YouTube and other video platforms ● Called upon high attention to detail, strong sense of urgency, and excellent time management skills to maintain high organization and meet deadlines 100% of the time while managing 4 concurrent projects ● Used excellent interpersonal skills to interface directly with key internal and external stakeholders as well as team leadership to clearly define requirements and increase buy-in for major editing decisions Show less
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Sam's Club
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United States
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Retail
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300 - 400 Employee
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Electronic Sales Associate
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May 2018 - Aug 2018
● Engaged strong Customer Service expertise to provide proactive assistance and good problem resolution during interactions contributing to an increase in general Customer Satisfaction by 40% ● Leveraged solid Data Management skills to safeguard sensitive customer and business-critical data using IT Security best-practices avoiding potential breaches with average audit scores of 90% or better ● Acted as Subject-Matter expert relating to copiers, fax machines, binding equipment… Show more ● Engaged strong Customer Service expertise to provide proactive assistance and good problem resolution during interactions contributing to an increase in general Customer Satisfaction by 40% ● Leveraged solid Data Management skills to safeguard sensitive customer and business-critical data using IT Security best-practices avoiding potential breaches with average audit scores of 90% or better ● Acted as Subject-Matter expert relating to copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices increasing revenue by $4,000 through strong sales approach Show less ● Engaged strong Customer Service expertise to provide proactive assistance and good problem resolution during interactions contributing to an increase in general Customer Satisfaction by 40% ● Leveraged solid Data Management skills to safeguard sensitive customer and business-critical data using IT Security best-practices avoiding potential breaches with average audit scores of 90% or better ● Acted as Subject-Matter expert relating to copiers, fax machines, binding equipment… Show more ● Engaged strong Customer Service expertise to provide proactive assistance and good problem resolution during interactions contributing to an increase in general Customer Satisfaction by 40% ● Leveraged solid Data Management skills to safeguard sensitive customer and business-critical data using IT Security best-practices avoiding potential breaches with average audit scores of 90% or better ● Acted as Subject-Matter expert relating to copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices increasing revenue by $4,000 through strong sales approach Show less
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Retail Sales Associate
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Aug 2017 - Dec 2017
● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video… Show more ● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video presentations for use during events and for promotional purposes increasing traffic to department website by 32% Show less ● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video… Show more ● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video presentations for use during events and for promotional purposes increasing traffic to department website by 32% Show less
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Health Department Administrative Assistant
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Jan 2016 - May 2016
● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video… Show more ● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video presentations for use during events and for promotional purposes increasing traffic to department website by 32% Show less ● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video… Show more ● Partnered with marketing team to drive promotion for events through informational packets and print advertising helping increase average attendance for information events by 60% as a result ● Leveraged creative and design skills to craft engaging and pleasing posters, print media, and other educational resources for students helping drive average engagement of 60% for associated programs ● Engaged strong video editing and content creation expertise to record informational video presentations for use during events and for promotional purposes increasing traffic to department website by 32% Show less
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Bronx Museum of the Arts
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Video Production/Editing Intern
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Jun 2014 - Aug 2014
● Utilized creative and design expertise to craft video productions educating the community about the reopening of the High-bridge connecting the Bronx and Manhattan ● Collaborated with key stakeholders and production team to set up and record interview-style documentary footage for educational productions helping drive community engagement by 100% ● Presented finished footage during Foundation Showcase promoting film expression in communities across New York metropolitan area helping… Show more ● Utilized creative and design expertise to craft video productions educating the community about the reopening of the High-bridge connecting the Bronx and Manhattan ● Collaborated with key stakeholders and production team to set up and record interview-style documentary footage for educational productions helping drive community engagement by 100% ● Presented finished footage during Foundation Showcase promoting film expression in communities across New York metropolitan area helping increase community engagement to Museum by 40% Show less ● Utilized creative and design expertise to craft video productions educating the community about the reopening of the High-bridge connecting the Bronx and Manhattan ● Collaborated with key stakeholders and production team to set up and record interview-style documentary footage for educational productions helping drive community engagement by 100% ● Presented finished footage during Foundation Showcase promoting film expression in communities across New York metropolitan area helping… Show more ● Utilized creative and design expertise to craft video productions educating the community about the reopening of the High-bridge connecting the Bronx and Manhattan ● Collaborated with key stakeholders and production team to set up and record interview-style documentary footage for educational productions helping drive community engagement by 100% ● Presented finished footage during Foundation Showcase promoting film expression in communities across New York metropolitan area helping increase community engagement to Museum by 40% Show less
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City Parks Foundation
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United States
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Non-profit Organizations
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100 - 200 Employee
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Production/ Video editing Intern
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Jun 2013 - Aug 2013
● Engaged strong creative and technical skills to assist in recording Audio-Visual material for interviews with key partners of the City Parks Foundation with average stakeholder approval rates of 85% ● Partnered with marketing team to promote the opening of the Citi Bike program deployment of the lower east side of Manhattan helping increase total engagement with the program by 70% as a result ● Utilized excellent interpersonal communication skills in interactions with stakeholders at… Show more ● Engaged strong creative and technical skills to assist in recording Audio-Visual material for interviews with key partners of the City Parks Foundation with average stakeholder approval rates of 85% ● Partnered with marketing team to promote the opening of the Citi Bike program deployment of the lower east side of Manhattan helping increase total engagement with the program by 70% as a result ● Utilized excellent interpersonal communication skills in interactions with stakeholders at all levels of the organization to create a welcoming and inclusive atmosphere built on teamwork, positivity, and respect Show less ● Engaged strong creative and technical skills to assist in recording Audio-Visual material for interviews with key partners of the City Parks Foundation with average stakeholder approval rates of 85% ● Partnered with marketing team to promote the opening of the Citi Bike program deployment of the lower east side of Manhattan helping increase total engagement with the program by 70% as a result ● Utilized excellent interpersonal communication skills in interactions with stakeholders at… Show more ● Engaged strong creative and technical skills to assist in recording Audio-Visual material for interviews with key partners of the City Parks Foundation with average stakeholder approval rates of 85% ● Partnered with marketing team to promote the opening of the Citi Bike program deployment of the lower east side of Manhattan helping increase total engagement with the program by 70% as a result ● Utilized excellent interpersonal communication skills in interactions with stakeholders at all levels of the organization to create a welcoming and inclusive atmosphere built on teamwork, positivity, and respect Show less
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Education
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2015 - 2019
Penn State University
Bachelor of Arts - BA, Telecommunications -
2021 - 2022
Maryville University of Saint Louis
Master of Science - MS, Software Development
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