Experience

Advanced Recovery Specialists

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Sales And Marketing Specialist

  • Jun 2022 - Present



United Wholesale Mortgage

• United States
• Financial Services
• 700 & Above Employee

• AE Support Specialist at United Wholesale Mortgage

  • Oct 2021 - Apr 2022

  Assisted UWM mortgage brokers by providing solutions to various loan process issues from their loan application to final funding. Gained valuable knowledge on all aspects of the UWM loan process Further developed customer service skills, including problem-solving, communication, patience, and quick response time. Assisted UWM mortgage brokers by providing solutions to various loan process issues from their loan application to final funding. Gained valuable knowledge on all aspects of the UWM loan process Further developed customer service skills, including problem-solving, communication, patience, and quick response time.



United Wholesale Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Summer Team Member

  • May 2021 - Aug 2021

  Collaborated with fellow team members and raised over $28,000 to help provide school backpacks and supplies for Pontiac schools students. Improved and streamlined processes for multiple sales teams at UWM. Attended daily sales training to learn more about UWM’s method of sales and implement those practices. 15+ hours of shadowing account executives and other team members which raised my understanding of the company’s sales model. Collaborated with fellow team members and raised over $28,000 to help provide school backpacks and supplies for Pontiac schools students. Improved and streamlined processes for multiple sales teams at UWM. Attended daily sales training to learn more about UWM’s method of sales and implement those practices. 15+ hours of shadowing account executives and other team members which raised my understanding of the company’s sales model.



MSU Greenline

• United States
• Fundraising
• 1 - 100 Employee

• Telemarketing Student

  • Nov 2018 - May 2021

  Helped secure funds for various organizations and colleges located on the campus of MSU. Called alumni, parents, and even students to see if they wanted to help support their respective MSU college. Gained strong interpersonal communication phone skills. Learned to adapt my rapport when conversations started to shift tone or when conflict occurred. Trained and mentored new telemarketers on best practices, communication strategies and performance standards. Helped secure funds for various organizations and colleges located on the campus of MSU. Called alumni, parents, and even students to see if they wanted to help support their respective MSU college. Gained strong interpersonal communication phone skills. Learned to adapt my rapport when conversations started to shift tone or when conflict occurred. Trained and mentored new telemarketers on best practices, communication strategies and performance standards.