Experience

Great Western Railway (GWR)

• United Kingdom
• Rail Transportation
• 700 & Above Employee

• Aspire Management Apprenticeship (Finance)

  • Aug 2019 - Present

  • 18-month apprenticeship.• AAT level 2 & AAT Level 3 Qualification• On work practice (3-month Department rotation)• Evolve Management training• Line Management duties.

• Customer Sales Advisor

  • Oct 2017 - Aug 2019

  • Sale of different range of rail products.• High standards frontline customer service• Maintenance of IT equipment.• Operation and maintenance of Ticket machines.• Refunds process• Smart ticketing trainer for colleagues.• Helping colleagues with Passenger Assists when required• Assisting platform colleagues when special events (Newbury Races)

• Gate line Operative – Step up Gateline Supervisor

  • Feb 2015 - Oct 2017

  • Assist in the operation of automatic barriers• Ensuring customer security and helping out with customer enquiries• Assisting platform staff during disruption• Maintenance of Star mobile ticket machines• Inspection and Issuing tickets to customers• Management of Colleague breaks and disposition on different automatic barriers.• Revenue protection duties. • Peer training new gate line colleagues.• Passenger assist when required.

• Customer Service Assistant

  • Feb 2014 - Feb 2015

  Employed by Blue Arrow Agency• Customer Service• Luggage Assists• Visual Impaired Customer Assist• Wheelchair Assist.• Assistance during disruption



Blue Arrow

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Catering Assistant

  • Dec 2013 - Feb 2014

  • Preparation and delivery of buffets, meals and refreshments.• Menu labelling and corresponding allergies contained in food for customer´s health and safety.• Cash handling experience in an accurate and timely manner • Preparation and delivery of buffets, meals and refreshments.• Menu labelling and corresponding allergies contained in food for customer´s health and safety.• Cash handling experience in an accurate and timely manner



Logista

• Spain
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Account Assistant

  • Feb 2013 - Jul 2013

  • Accounts Payable• Liaising with buyers to help resolve invoice queries• Processing receipts and payments; bank account reconciliation.• Relevant Document preparation for the head offices.• Making outgoing payments in a timely manner Logistic work and trade• Delivery Control• Accounts Receivable• Payroll• Intermediate Office package utilization• File all documents according to status of processing• Purchase order and supplier invoice accounting.• Preparing accounts to agreed internal deadlines to a standard that is suitable for a first review.



DIA España

• Spain
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jun 2011 - Sep 2011

  • Cashier• Store Stocking• Customer service and Warehouse working • Cashier• Store Stocking• Customer service and Warehouse working



DIA España

• Spain
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jun 2010 - Sep 2010

  • Cashier• Store Stocking• Customer service and Warehouse working • Cashier• Store Stocking• Customer service and Warehouse working



DIA España

• Spain
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jun 2009 - Sep 2009

  • Cashier• Store Stocking• Customer service and Warehouse working • Cashier• Store Stocking• Customer service and Warehouse working



DIA España

• Spain
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jun 2008 - Sep 2008

  • Cashier• Store Stocking• Customer service and Warehouse working • Cashier• Store Stocking• Customer service and Warehouse working



Mercadona

• Spain
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jul 2007 - Sep 2007

  • Cashier• Store Stocking• Customer service and Warehouse working • Cashier• Store Stocking• Customer service and Warehouse working



RESTAURANTE EL ARBOL BLANCO SL

• Spain
• Restaurants

• Food Server

  • Jun 2006 - Sep 2006

  • Waiting duties• Bar waiter• Kitchen Assistant• Kitchen porter • Waiting duties• Bar waiter• Kitchen Assistant• Kitchen porter



Hotel Suites Albayzin del Mar

• Spain
• Hospitality
• 1 - 100 Employee

• Lifeguard

  • Jun 2005 - Sep 2005

  • Lifeguarding duties at main hotel Swimming pool• Swimming pool Maintenance • Lifeguarding duties at main hotel Swimming pool• Swimming pool Maintenance