Experience

Headstorm

• United States
• Software Development
• 1 - 100 Employee

• People Generalist

  • Aug 2022 - Present



TELUS International

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Human Resources Analyst

  • Jul 2021 - Aug 2021

  • Supported data analysis, exit interviews, focus groups, and engagement activities inside the operational floors. • Conducted interviews with call center team members to gain feedback on Covid protocols, willingness to work in-person, and overall engagement. • Recruited and arranged interviews and focus groups with team members that were at risk of gaining “Hints”. • Supported different Human Resources departments, such as CSR, Benefits and Labor Relations, HR Operations, etc. • Supported data analysis, exit interviews, focus groups, and engagement activities inside the operational floors. • Conducted interviews with call center team members to gain feedback on Covid protocols, willingness to work in-person, and overall engagement. • Recruited and arranged interviews and focus groups with team members that were at risk of gaining “Hints”. • Supported different Human Resources departments, such as CSR, Benefits and Labor Relations, HR Operations, etc.



McDonald's Mesoamerica

• Guatemala
• Food and Beverage Services
• 100 - 200 Employee

• Human Resources Intern

  • May 2019 - Jul 2019

  • Executed new projects to increase the sense of culture and community of the company among the employees among Panda Express Guatemala, McDonald’s Mesoamerica, and McDonald’s Guatemala distribution center.• Recruited candidates for multiple positions utilizing LinkedIn Recruiter and identifying candidates by skillset. • Conducted and analyzed 10+ behavioral interviews and decided whether to move forward with the process.• Incorporated new psychological methods to evaluate the company’s collaborators’ performance using Excel.• Worked with Project Manager to execute and present a project to corporate board members created to improve new employee onboarding by using a formal mentorship program that continues to be implemented.