Warehouse Assistant

• 2015 - Jul 2016

Work Experience

• Oct 2015 - Oct 2015

This was my first experience of what an office work place is like, so I was very eager to get started here. It was a very interesting and productive week, where I was able to learn about some of the software and programs that the department use to essentially all the IT at the club.With the IT Technician I spent time preparing for a game against West Bromwich Albion by prepping all the turnstiles to ensure that all fans using access control cards would have smooth entry into the stadium. I also helped with pre match checks on the PC’s and printers on the counters in the Ticket Office to ensure efficiency on match dayI built ten new laptops ready for use, downloading and installing all of the relevant software required to enable them to be handed out to usersI assisted the Senior Technician with raising PO’s and Goods Receiving on the Purchase and Stock Control system – Eatec. I also assisted making changes to the websitesHelping input data into the CRM/Ticketing System was one of my main roles during the week. The data is collected in the restaurants when customers complete ‘bill fold’ cards and is input manually into the CRM system enabling staff to enter them into Norwich City’s Birthday Club and make sure they receive any offers they may haveAssisted in writing and running reports from the IBM I Series server (CRM) for the email marketing campaignsAlso while there I was introduced to some of the different software the Club uses such as:Artifax: used for Conference and Banqueting bookings and diary Dotmailer: used for sending our email campaigns Meraki: used for tracking our mobile devices Show less