Integrations Lead

• Apr 2023 - Present

M&A Integration Manager

• Oct 2017 - Present

• Collaborate with Business Development, M&A analysts and prospective Seller(s) to assist with completion of the due diligence process, including benefit mitigation. Develop, execute, and plan pre- and post-merger activities from training to assist with assimilation to celebrations that help build robust relationships. • Adapt due diligence and integration methods to guarantee seamless conversion to parent company. • Champion best-practices protocols and processes to improve efficiencies and ensure long-term success for transition to the operations team. • Conduct weekly cross-functional meetings to provide updates; track integration plans; and address issues and risks to the whole business cycle of People Ops, Finance, IT, Legal, M&A, Business Development, and Supply Chain. • Manage the integrations of newly acquired clinics, which includes conducting welcome orientation presentations, employee onboarding, training (new processes), and HR support (change management). • Provide ongoing operations training for newly hired/promoted practice managers for new acquisitions, de novo builds, and existing clinics. As of December 2022, I’ve successfully completed all aspects of the M&A integration life cycle for a portfolio averaging 3-5 concurrent acquisitions. Resulting in the successful integration of 78 general practices and specialty/ER veterinary clinics. Representing a total of $172M in revenue transitioned to parent company. Show less

Regional Operations Director

• Jan 2003 - Oct 2017

• Managed business operations for 29 full-service veterinary clinics, comprised of 340 employees and representing $34M in annual revenue for Michigan and Ohio. • Successfully integrated and managed 16 newly acquired veterinary clinics. • Planned and coordinated the closure/mergers of 5 clinics and successfully managed 3 de novo projects. • Managed business operations for 29 full-service veterinary clinics, comprised of 340 employees and representing $34M in annual revenue for Michigan and Ohio. • Successfully integrated and managed 16 newly acquired veterinary clinics. • Planned and coordinated the closure/mergers of 5 clinics and successfully managed 3 de novo projects.

Program Operations Director

• Aug 2001 - Dec 2002

• Directed service center operations activities and exclusively managed, City of Detroit (Public Solutions Division) account (i.e., claims, member services, facilities management, and purchasing). • Contributed to the creation of policies and procedures to improve cross-functional efficiencies. • Spearheaded weekly project status update meetings between Magellan team and customer. • Collaborated with case managers and medical director to coordinate care and process claims for patients. Show less