Lead Information Technology Project Manager

• Jul 2017 - Present

Sr QA Analyst

• Jun 2016 - Jul 2017

Written Test Cases from Requirement Document/stories and Use Cases for all the streams of ServiceNow (Incident, Problem, Change, Knowledge, Service Catalog, ABOR/EBOR) Mapped Test Cases with requirements to create Traceability Matrix (RTM) and contributed in writing test plan and test strategy Written Smoke, Functional, Positive, Negative, Integration, Regression, end to end user acceptance testing (UAT) test cases Executed test cases in SIT, BAT, PAT environments and reported defects in Defect Management Tested Incident Xmatter subscription on permissions, Email /Mobile notifications, Communication plans, creating scenarios Attended sprint meeting on status of project and Defect Triage meeting to decide Severity of the defects. Performed accessibility testing all 5 streams of ServiceNow using JAWS and Web Accessibility Tools Communicated with developer, closed the issue after verifying the fix Show less

Compliance Specialist

• Jul 2013 - Sep 2014

Effectively prioritized workload and managed time to fulfill multiple responsibilities simultaneously, including assisting in the analysis and interpretation of business requirements Collaborated with colleagues to develop regulatory processes and generating reports to facilitate the improvement of compliance across the business. Compiled comprehensive and timely reports detailing issues which may impact project progress, coordinated appropriate actions and supported the business to troubleshoot process / data issues. Handled six sigma green belt project on product and chemical registry for EMEA (Europe Middle east and Africa) region Assisted Project manager with project scheduling, status, budget, documentation and maintenance. Analyzed and crunched large data and prepared weekly reports for the core team members of EMEA region Regularly liaising with process owners to facilitate the achievement of project goals, additionally, distributing notifications regarding dangerous goods on a global scale to various Poison Centres Utilized an excellent working knowledge of data management tools and SAP EH &S, SharePoint to provide comprehensive support for various regulatory processes, extraction of data from EHS. Created EMEA pages on SharePoint and Updated and maintained 21 countries data on the sharePoint project collaboration Workspace. Wrote SQL queries to extract data from the DBMS. Issuance, handling, control and prepare annual compliance statements for control drugs Managing SOW and project milestones, arranging dashboard meetings with the team, raising change request forms. Defect tracking Maintaining and updating company database (MSDS center) and generating customized reports. Facilitated requirements working session and review walk-through with SMEs from Pricing and Replenishment areas including performing Gap Analysis. Successfully developed interface specification documents. Successfully identified system and business requirements gaps Show less

Quality Assurance Analyst

• Feb 2011 - Feb 2013

Developed Test Strategy/Test Plan, Manual and automated Test Cases & Test Scenarios based on application with high degree of accuracy. Having Good understanding of QA process. Reviewed Technical Specs together with the team of two developers Wrote Test Plans for Manual Testing, System Testing, Performance Testing, smoke testing, User Acceptance testing and Regression Testing & reviewed their consistency with the business requirements. Executed the developed test cases and documented the actual results in MS Word and MS excel Performed Black Box, and Usability Testing. Involved with the QA team to conceptualize, determine and develop test approaches and methods for smoke testing, performance testing, functional testing, load and usability testing according to the application complexity and test requirements. Created and tested all the table data to check if all the Business rules are met. Tracked defects in JIRA, retrieved data from DBMS using SQL queries. Scripting done using automated selenium Create the required Project documentations following client processes for roll out strategy and roll out issue escalation/communication. Actively participated in test environment set up requirements, trouble shooting, writing test closure reports and defining test data. Show less