Doğa Gatos

Product Designer at NGDATA
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Contact Information
us****@****om
(386) 825-5501
Location
Ghent, Flemish Region, Belgium, BE
Languages
  • English Full professional proficiency
  • German Limited working proficiency
  • Turkish Native or bilingual proficiency
  • Greek Elementary proficiency
Skills

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Bio

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Credentials

  • ZDP/Zentrale Deustche Prüfung
    Üsküdar Anadolu Lisesi

Experience

  • NGDATA
    • Belgium
    • Software Development
    • 1 - 100 Employee
    • Product Designer
      • Sep 2021 - Present

      Our product, Intelligent Engagement Platform (IEP), is a powerful and complex enterprise application that serves data-rich companies with AI and ML capabilities to engage with their customers. On our way to making IEP a SaaS platform, I have multiple areas of responsibilities as a part of the Product Management team: - Maintaining and improving the current UX of the IEP interface - Phasing the transition from the current UX to SaaS UX - Creating/documenting a design system that complies with Vuetify components - Scoping/planning the frontend implementation of the improvements, new features, and the transition - Gathering business requirements and user needs that are relevant to the UX - Establishing a design-to-development delivery process within the existing product management system - Collaborating with frontend developers on a daily basis - Fairly regular collaboration with data scientists - Improving the IEP user guide and seamlessly embedding it in the interface Main tools: Figma, Zeplin, Jira Show less

  • Koç University
    • Türkiye
    • Higher Education
    • 700 & Above Employee
    • Research And Teaching Assistant
      • Sep 2014 - Sep 2020

      Research: Conducted research on online health services, caregivers and interaction design. Explored the experiences and needs of caregivers and parents of people on the autism spectrum in Turkey. Did user research in multiple environments such as schools, hospitals, NGOs and social media through methods/techniques including in-depth interview, digital ethnography, co-design workshops, contextual inquiry and community research. Design: For my thesis, I worked on an online platform for caregivers to access informational and emotional support from peers and experts. Teaching: Taught two undergrad courses for eight semesters: Basics of Design; Creative Thinking & Research Methods in Design Publishing: Published and presented research in top-tier design and Human-Computer Interaction conferences. Show less

  • Chalmers University of Technology
    • Sweden
    • Research Services
    • 700 & Above Employee
    • Visiting Researcher
      • Jul 2017 - Sep 2017

      Collaborated with engineers on a short-term spatial augmented reality project Collaborated with engineers on a short-term spatial augmented reality project

  • Turkcell Global Bilgi
    • Türkiye
    • Telecommunications
    • 700 & Above Employee
    • UX Researcher & Designer
      • Jul 2011 - Aug 2014

      Turkcell is the largest telecom company in Turkey. I worked on both inhouse service design projects as well as UX/UI projects of clients from finance and marketing sectors. UX Research: Redefined business problems with stakeholders, developed personas, recruited participants, conducted user research/analysis (interview, observation, usability testing), presented insights to clients. UX/UI Design: Created wireframes and functional prototypes, translated UX insights into digital context, built information architectures, and designed interfaces for banking apps, ATMs, intranets, and web-based dashboards. Highlight: One of the ATM redesign projects I tackled from after-sales to the end resulted in a %90 decrease in ATM-related customer calls. Show less

  • Young & Rubicam Group
    • Advertising Services
    • 300 - 400 Employee
    • Graphic Design Intern
      • Jun 2010 - Aug 2010

      Designed printed media advertisements for global brands Designed printed media advertisements for global brands

Education

  • Koç Üniversitesi
    Doctor of Philosophy (Ph.D.), Design, Technology and Society
    2014 - 2020
  • University of Antwerp
    Summer School, Inovation in Social Design
    2019 - 2019
  • Yıldız Teknik Üniversitesi / Yildiz Technical University
    BA, Interactive Media Design
    2007 - 2012
  • FH Joanneum
    Erasmus Student Exchange Program, Information Design
    2011 - 2011

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