Experience

Universitas Tanjungpura

• Indonesia
• Higher Education
• 200 - 300 Employee

• Lecturer

  • May 2022 - Present



PT Bank Rakyat Indonesia (Persero) Tbk

• Indonesia
• Banking
• 700 & Above Employee

• Marketing

  • Jul 2015 - Jul 2021

  - organizing sales visits - demonstrating and presenting products especially loan products - Collecting debt from customers - Providing client service to existing customers - maintaining accurate records - attending trade exhibitions, conferences and meetings - reviewing sales performance - negotiating contracts and packages - aiming to achieve monthly or annual targets - organizing sales visits - demonstrating and presenting products especially loan products - Collecting debt from customers - Providing client service to existing customers - maintaining accurate records - attending trade exhibitions, conferences and meetings - reviewing sales performance - negotiating contracts and packages - aiming to achieve monthly or annual targets



PT. Bank Rakyat Indonesia (Persero) Tbk

• Kota Palopo

• Customer Service

  • Mar 2014 - Jul 2015

  - Responsible for delivering efficient and quality service to customers - Act as major contact point with customers support functions to ensure smooth account operations - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Contact customers to build relationship and respond to inquiries on account or operational matters - Prepare monthly performance reports for management and handle daily exception reports Show less