Experience

RS Columbia Asia Indonesia

• Indonesia
• Hospitals and Health Care
• 100 - 200 Employee

• Country Manager

  • Jun 2022 - Present

  • Building strategies designated for each hospital units and as a wholesome corporate. • Expanding hospital business units. • Leading teams of Marketing & Sales from each hospital units to achieve company’s target. • Supervising, monitoring & evaluating with marketing & sales manager daily, weekly, monthly & annually. • Expand new clients lists & maintaining existing clients. • Engaging with patients through direct marketing and digital marketing. • Developing digital social media, especially Instagram, Tiktok and Youtube by cooperating with agencies to become our advisors with the aim of increasing the numbers of our followers and increasing people’s awareness of the Columbia Asia brand. • Increase Customer Care quality by standardizing company’s grooming, greetings, excellent service and procedures on objection handling. • Holding training and workshop for Customer Care standardization. • Create new membership segment to increase private & community segment. • Enhance laboratory sales by Cooperation with 3rd party laboratory (Plebo & Cito) as our partner for laboratory home services. Show less



IDP Education Ltd

• Australia
• Education Administration Programs
• 700 & Above Employee

• Area Manager Sales & as Caretaker for South Jakarta Branch (Level Corporate VP)

  • Dec 2016 - May 2022

  • Maintain a good relationship between Client & IDP. • Assist and coordinate assistant manager, counsellor (SJ Office) to help counsellor, clients & Students. • Set BTL & ATL program with Client to reach our target. • Monitoring APF and revenue run rate /month and YTD South Jakarta branch to achieve the target. • Create & maintain activity calendar in weekly basis to grab students in Jabodetabek-BSD area • Organize hospitality management training for consultants to maintain good relationship with students, parents, schools, scholarships organizers and universities. • Set up action plans regarding client’s feedbacks. Show less



Prudential Indonesia (PT Prudential Life Assurance)

• Indonesia
• Insurance
• 700 & Above Employee

• Financial Service Consultant Head (Regional Sales Manager - level corporate AVP)

  • Aug 2012 - Dec 2016

  • Maintain a good relationship between UOBI Bank & PLA to reach our goal in our revenue target. • Assist and coordinate FSC which deploy in UOBI Branches to help UOBI Bank to market our Product (UOBI Bank & PLA). • To conduct training, customer gathering, workshop & sales activity with UOBI Bank. • Set BTL program with UOBI Bank to reach our target. • Monitoring AUM and revenue run rate /month and YTD of each branch to achieve the target. • Conduct as Regional Sales Manager of UOB Indonesia to cover DKI Jakarta, West Java and Central Java (Present coverage area). • Organize hospitality management training for sales, marketing and frontliners to maintain good relationship with clients. • Set up action plans regarding client’s feedbacks. Show less



Bank Mega

• Indonesia
• Banking
• 700 & Above Employee

• Department Head (Level Corporate Senior Manager)

  • Aug 2011 - Aug 2012

  • Lead co branding & direct sales department to market Co Branding products such as Mega Carrefour Card, Mega Visa, Mega ITB Card, Bank Riau co brand card, to handle both direct sales & telesales. • Assist and coordinate with agency outsource to recruit and fullfill capacity plan in all Carrefour stores, direct sales channel and telesales channel • Set up sales strategies and plans in all 88 stores of Mega, Middle & Mini Carrefour (All Carrefour stores nation wide), 4 city Direct Sales Channels nationwide (Jakarta, Bandung, Semarang & Makassar), 2 city telesales channel (Jakarta & Bandung). • Organize programs in Mega Carrefour, Mega Visa, Mega ITB card & Bank Riau co brand card to boost & support selling in sales. • Controlling CPA (cost per acquisition) for managing expenses both Co Branding & Direct sales channel and getting the most effective and efficient results. • Research & observe results from each product to maintain the company’s portfolio within the desirable shape. • Coordinate with branches to boost their performance accelarated with Co Branding & Direct Sales channel (Double Counting) Show less



Hutchison 3 Indonesia

• Indonesia
• Telecommunications
• 400 - 500 Employee

• National Sales Manager (Level Corporate Manager)

  • May 2008 - Jul 2011

  • Set sales strategies and plans. • Research & observe Direct Sales income and revenue to maintain the company’s portfolio within the desirable shape. • Control and manage sales team by monitoring sales performances, data analysis achievements to initiate updated the upcoming sales strategies and plans. • Monitoring sales exhibitions, rally, and regular canvassing as part of sales strategy. • Being the Person in Charge, responsible on setting up a new branch in Bogor, 2 new agencies in Bandung & an agency in Surabaya • Manage sales outsourcing agency as part of Hutchison CP Telecom Indonesia partner. • Controlling CPA (cost per acquisition) for managing expenses (direct sales salaries, promotion expenses, motivational programs etc.). • Organizing new product training programs and motivational programs. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Channel Manager (Level Corporate Assistant Manager)

  • Jun 2007 - May 2008

  • Responsible for “NEW TO THE BANK” credit card program. • Set sales strategies and plans to support monthly sales performances. • Set up for couriers’ development to support sales activities. • Control and monitor 2 Channels expenses. • Applied in the form objective measurements such as: calls made, contact rates, conversion rates, success rate and other performance measurements that may be used as tools of evaluation. • Monitoring the upload and download data as data base for telesales from Marketing support. • Set up tactical and motivational program by monthly basis. Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Direct Sales Team Manager (Level corporate OA Citigroup)

  • Mar 2006 - Jun 2007

  • Coordinating with Branch Manager of Citifinancial Pasar Minggu to run Personal Loan business. • Set up a new Direct Sales team in Citifinancial Pasar Minggu. • Set sales strategies and plans for Citifinancial Direct Sales. • Control and monitor sales performances to achieved monthly target. • Research and observe direct sales income to maintain the company’s portfolio to be within desirable shape. • Coordinating with Branch Manager of Citifinancial Pasar Minggu to run Personal Loan business. • Set up a new Direct Sales team in Citifinancial Pasar Minggu. • Set sales strategies and plans for Citifinancial Direct Sales. • Control and monitor sales performances to achieved monthly target. • Research and observe direct sales income to maintain the company’s portfolio to be within desirable shape.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Supervisor

  • Jun 2004 - Mar 2006

  • Responsible for supervising telesales supervisors and staffs. • PIC: reporting and setting weekly and monthly target. • Monitor the upload and download data from Marketing support as database for the telesales. • Set strategy and action plans to increase achievement based on clients feedback analysis results • Create the tactical and motivational program on weekly and monthly basis • Observe and coaching as daily bases for all telesales • Organizing hospitality management training and Reward & Coaching Program to enhanced team’s capability. • Making efficiency by combining all programs to one Telesale Representative (TSR) function. • Applied in the form objective measurements such as: calls made, contact rates, conversion rates, success rate and other performance measurements that may be used as tools of evaluation Show less