Dmitrii Kulikov

QA Automation Engineer at LocalCoding
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Contact Information
us****@****om
(386) 825-5501
Location
Cary, North Carolina, United States, US

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Credentials

  • Lenovo Service Technician
    Lenovo
    Feb, 2020
    - Nov, 2024
  • Software testing
    uTest
    Jan, 2020
    - Nov, 2024
  • Software solutions for business C#
    WorldSkills International
    Jun, 2017
    - Nov, 2024
  • Information systems implementation management
    UMMC (Ural Mining and Metallurgical Company)
    Aug, 2015
    - Nov, 2024

Experience

  • LocalCoding
    • E-Learning Providers
    • 1 - 100 Employee
    • QA Automation Engineer
      • 2022 - Present

      • Developed and maintained automated test scripts using tools such as Playwright and Cypress • Designed and executed comprehensive test plans, test cases, and test scripts • Developed and maintained automated test scripts using tools such as Playwright and Cypress • Designed and executed comprehensive test plans, test cases, and test scripts

  • ABB
    • Switzerland
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Senior Technical Support Manager
      • 2019 - 2021

      • Led and handled IT requests for three different ABB locations • Preparation of equipment for employees. Network support, Computer repair, and OS restoration as well as software configuration • Employee training. Warehouse management. Escalation and incident resolution in the ITSM system • Server room monitoring and maintenance. Communication with contractors on repair and support issues (HP, Lenovo, IBM) • Led and handled IT requests for three different ABB locations • Preparation of equipment for employees. Network support, Computer repair, and OS restoration as well as software configuration • Employee training. Warehouse management. Escalation and incident resolution in the ITSM system • Server room monitoring and maintenance. Communication with contractors on repair and support issues (HP, Lenovo, IBM)

  • Sberbank
    • Banking
    • 700 & Above Employee
    • Tier 2 Technical Support Engineer
      • Jan 2019 - Aug 2019

      • Resolution of incidents at the 2nd level support, using CRM, Oracle, and other internal automation systems • Collaborated with cross-functional teams, including network administrators and developers, to resolve complex technical issues. • Testing and implementing new systems, employee training • Resolution of incidents at the 2nd level support, using CRM, Oracle, and other internal automation systems • Collaborated with cross-functional teams, including network administrators and developers, to resolve complex technical issues. • Testing and implementing new systems, employee training

  • XRM
    • Yekaterinburg, Sverdlovsk, Russia
    • QA Engineer
      • 2019 - 2019

      • Participated in testing and launching an application for a postal company • Took part in employee training and creation of training documentation • Analyzed the product and its requirements • Engaged in creating testing strategies and test plans • Conducted manual testing on applications, identifying and documenting software defects to improve product quality. • Participated in testing and launching an application for a postal company • Took part in employee training and creation of training documentation • Analyzed the product and its requirements • Engaged in creating testing strategies and test plans • Conducted manual testing on applications, identifying and documenting software defects to improve product quality.

  • Ural Bank for Reconstruction and Development
    • Russian Federation
    • Banking
    • 200 - 300 Employee
    • Tier 1 Technical Support Specialist
      • Dec 2016 - May 2018

      • Diagnosed and resolved technical issues reported by customers, providing excellent customer service and ensuring high satisfaction levels • Providing access to bank information systems • IT system monitoring, data analytics on resolved incidents • Diagnosed and resolved technical issues reported by customers, providing excellent customer service and ensuring high satisfaction levels • Providing access to bank information systems • IT system monitoring, data analytics on resolved incidents

Education

  • Wake Technical Community College
    ESL
    2022 - 2023
  • Yekaterinburg College of Economics and Technology
    Associate's degree, IT technology & System administration
    2013 - 2017

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