Daniel Mitchell
Senior Consultant at Strategenics- Claim this Profile
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Bio
Tim Malone
Daniel excelled in taking on a number of varied and complex projects within Virgin Australia and Velocity Frequent Flyer, and challenged our internal and external stakeholders to ensure optimal outcomes would be achieved through each initiative. Daniel demonstrated particular expertise in the areas of data analytics, and digital experiences (mobile and web), receiving high praise from numerous stakeholders including our project sponsors and other members of the senior management team. I highly recommend Daniel for any organisation seeking a skilled and dynamic Senior Business Analyst.
Tui K.
Daniel is a very detail-orientated and meticulous worker. Put simply, the customer is always put first and Daniel strives to deliver solutions that not only meet customer need but also always strives to exceed the customers expectations throughout delivery. Once solutions are implemented Daniel will always maintain open communication with his customers to ensure after sales service and support is to the satisfaction of his customers. Daniel would be an asset to any team in need of a Senior Business & Technology Consultant.
Tim Malone
Daniel excelled in taking on a number of varied and complex projects within Virgin Australia and Velocity Frequent Flyer, and challenged our internal and external stakeholders to ensure optimal outcomes would be achieved through each initiative. Daniel demonstrated particular expertise in the areas of data analytics, and digital experiences (mobile and web), receiving high praise from numerous stakeholders including our project sponsors and other members of the senior management team. I highly recommend Daniel for any organisation seeking a skilled and dynamic Senior Business Analyst.
Tui K.
Daniel is a very detail-orientated and meticulous worker. Put simply, the customer is always put first and Daniel strives to deliver solutions that not only meet customer need but also always strives to exceed the customers expectations throughout delivery. Once solutions are implemented Daniel will always maintain open communication with his customers to ensure after sales service and support is to the satisfaction of his customers. Daniel would be an asset to any team in need of a Senior Business & Technology Consultant.
Tim Malone
Daniel excelled in taking on a number of varied and complex projects within Virgin Australia and Velocity Frequent Flyer, and challenged our internal and external stakeholders to ensure optimal outcomes would be achieved through each initiative. Daniel demonstrated particular expertise in the areas of data analytics, and digital experiences (mobile and web), receiving high praise from numerous stakeholders including our project sponsors and other members of the senior management team. I highly recommend Daniel for any organisation seeking a skilled and dynamic Senior Business Analyst.
Tui K.
Daniel is a very detail-orientated and meticulous worker. Put simply, the customer is always put first and Daniel strives to deliver solutions that not only meet customer need but also always strives to exceed the customers expectations throughout delivery. Once solutions are implemented Daniel will always maintain open communication with his customers to ensure after sales service and support is to the satisfaction of his customers. Daniel would be an asset to any team in need of a Senior Business & Technology Consultant.
Tim Malone
Daniel excelled in taking on a number of varied and complex projects within Virgin Australia and Velocity Frequent Flyer, and challenged our internal and external stakeholders to ensure optimal outcomes would be achieved through each initiative. Daniel demonstrated particular expertise in the areas of data analytics, and digital experiences (mobile and web), receiving high praise from numerous stakeholders including our project sponsors and other members of the senior management team. I highly recommend Daniel for any organisation seeking a skilled and dynamic Senior Business Analyst.
Tui K.
Daniel is a very detail-orientated and meticulous worker. Put simply, the customer is always put first and Daniel strives to deliver solutions that not only meet customer need but also always strives to exceed the customers expectations throughout delivery. Once solutions are implemented Daniel will always maintain open communication with his customers to ensure after sales service and support is to the satisfaction of his customers. Daniel would be an asset to any team in need of a Senior Business & Technology Consultant.
Experience
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Strategenics
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Consultant
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Oct 2016 - Present
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Virgin Australia
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Australia
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Airlines and Aviation
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700 & Above Employee
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Business Analyst
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Dec 2015 - Jun 2016
- Successfully helped deliver a range of digital projects, focused primarily on the customer loyalty business unit across the online, mobile and in-flight channels - Collaborated effectively with stakeholders across the organisation to elicit and document requirements aligned to enterprise needs and strategic objectives - Extensive process modelling (BPMN) and improvement activities anchored to the enterprise capability model - Supported the initiation of a major strategic project to uplift the insights and analytics capability through big data and cloud infrastructure - Successfully leveraged previous background in design and user experience to help create effective solutions for e-commerce applications - Worked closely with marketing teams to deliver digital customer acquisition initiatives Show less
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CUA - Credit Union Australia Limited
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Australia
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Banking
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200 - 300 Employee
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Digital Channel Analyst
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Jun 2015 - Dec 2015
- Elicited and documented business requirements for online & mobile banking applications and supported the delivery through development and release - Helped establish a continuous improvement program to a stagnant mobile application including backlog creation and prioritisation based on industry research - Managed the product backlog to prioritise based on business value and alignment to digital strategy - Worked closely with the digital strategy team to initiate a significant digital upgrade project including business case creation aligned to strategy - Utilised research and data-driven insights to guide decision making and deliver effective solutions - Collaborated closely with business stakeholders and the project team to design solutions with a strong focus on customer experience Show less
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Storm Logic
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IT Services and IT Consulting
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Founder and Principal Consultant
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Sep 2012 - Jun 2015
- Consulted with business clients to deliver technology solutions to solve business challenges - Designed and developed a comprehensive digital business intelligence platform and suite of management reports - Created suite of digital business stationery featuring dynamic branding and targeted marketing capabilities - Utilised design principles and iterative prototyping to provide creative solutions that meet user needs and deliver a positive user experience - Performed data analysis and produced a range of insights to support organisational decision making - Utilised agile and lean techniques and principles to ensure a focus on value delivery Show less
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Auto IT
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Denmark
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Implementation Consultant
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Apr 2010 - Sep 2012
- Successfully managed implementation projects for ERP software vendor at all project stages from initiation through execution and closure- Conducted workshops and consulted with stakeholders to identify and document requirements for software development- Consulted with clients to identify business processes and alignment to software workflows, including process improvement and best practices - Designed training courses and conducted both one-on-one and group classroom training- Built strong domain knowledge across accounting, inventory management, sales, marketing and CRM- Chair of review committee to manage the backlog of cross-client development requests based on business value and alignment to strategy- Effectively consulted and managed relationships across all business levels, receiving consistently high feedback scores and recognition from clients- Extensive SQL experience with SAP database systems including extract-transform-load (ETL), data cleansing, data analysis and management reporting Show less
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Technical Consultant
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Feb 2008 - Apr 2010
- Provided software support and remote training for business clients from the national office of an international ERP software vendor- Maintained business rules logic and advanced software configuration- Configured and administered Windows and Linux servers, associated software, infrastructure and other related IT services for business clients- Responsible for internal IT procurement and hardware/software sales to business clients
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