David Lane
Help Desk Administrator at PTS Corp- Claim this Profile
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Bio
Credentials
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CompTIA A+ Core 1 (220-1101) Cert Prep: 2 CPUs and RAM
LinkedInJun, 2023- Nov, 2024 -
CompTIA A+ Core 1 (220-1101) Cert Prep: 1 The Basics
LinkedInMay, 2023- Nov, 2024 -
CompTIA IT Fundamentals+
CompTIAJan, 2023- Nov, 2024 -
CompTIA IT Fundamentals+
CompTIAJan, 2023- Nov, 2024
Experience
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PTS Corp
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United States
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Consumer Electronics
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1 - 100 Employee
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Help Desk Administrator
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Feb 2022 - Present
Managing production floor hardware and software problems, assisted in procurement, recommendations and setup of Windows and Apple computer systems per customer and standards body requirements (ISO, Apple, etc.). Recommends improvements for IT operations and assisted the IT department in transitioning to an IaaS framework.
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Electronics Inspection Tech
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Dec 2021 - Feb 2022
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Smithville
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United States
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Telecommunications
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100 - 200 Employee
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Technical Support Specialist
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2021 - 2021
Trained for technical support for residential internet services, both fiber and copper. Trained for technical support for residential internet services, both fiber and copper.
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ModusLink PTS, Inc.
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United States
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Final Quality Assurance
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2013 - 2013
Ensured recycled mobile devices were properly cleared of personal data by Data Wipe before refurbishment. Ensured recycled mobile devices were properly cleared of personal data by Data Wipe before refurbishment.
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Education
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Ivy Tech Community College
Bachelor of Applied Science - BASc, Electronics & Computer Technology