Experience

ATALIAN Global Services Serbia

• Serbia
• Facilities Services
• 1 - 100 Employee

• Portfolio Manager

  • Dec 2021 - Present

  Manages and organizes work on client facilities from its portfolio Manages the realization and implementation of the entire Agreement between AGS-Rs and the client Performs evaluation and analysis of the implementation and quality of services Supervises the execution of the work plan (daily and periodic), creates plans and projects based on the client's special requirements Determines and implements corrective measures where necessary Implements all active procedures and work processes and suggests their improvement Implements a Continuous Improvement Plan (CIP) in all aspects of the business Meets employee-related objectives in the areas of recruitment, training, deployment, counseling, disciplining, communicating business expectations, planning, monitoring, assessing and evaluating employee contributions Oversees budget and tracks all activities and performance, to ensure all operating expenses are consistent with P&L objectives Monitors, analyzes and delivers monthly, quarterly, annual and ad hoc reports related to key performance indicators (KPIs) Analyzes, measures and evaluates all services and employees, works to improve their performance, with the aim of continuous client satisfaction Organization and implementation of company presentations in front of external service users, existing and potential clients Show less



Marera Property Management

• Serbia
• Real Estate
• 1 - 100 Employee

• Operations Manager

  • Jun 2021 - Dec 2021

  Organization and giving instructions to subcontractors, staff and other subordinate employees Control of the execution of services Quality control and continuous improvement of work processes Preparation of offers for future clients Preparation of the work plan on a monthly, quarterly and annual level Planning the number of employees by position, in accordance with the project Selection and replacement of subcontractors, staff and other subordinate employees, Defining the necessary means for work, their procurement in accordance with the rules and regulations of the company Preparation of work instructions, training manuals and documentation on work safety Regular and extraordinary staff training Preparation and control of work schedules and control of attendance Budgeting and making proposals for additional services Regular control of equipment status Creation of work plans for regular and extraordinary services, implementation of plans and control of implementation Reporting on a weekly, monthly, quarterly and annual basis Preparation of annual budgets and monthly monitoring Show less



Atrium Property Services

• Serbia
• Real Estate
• 1 - 100 Employee

• Site Cleaning Manager

  • Feb 2019 - May 2021

  Leading and managing cleaning department and its employees Customer care and quality control Acquiring new business and leading tender participation process Monitoring the implementation of the contracts Management of safety and protection at work Control of implenetation of provided services Quality control and constant improvement of working processes Selection and replacement of coordinators, staff and other subordinated workers Procurement of working equipment, materials, consumables and machines Regular control of equipment status Budgeting and creation of proposals for additional services Monthly payroll calculations Preparation of rosters for coordinators, staff and other subordinated workers and control of its implementation Preparation of work instructions, training manuals, OHSAS documents Preparattion of annual budgets and monthly follow-ups Organizing and instruction of coordinators, staff and other subordinated workers Show less



La Fantana Srbija

• Serbia
• Consumer Services
• 1 - 100 Employee

• Business Development Manager

  • Oct 2018 - Dec 2018

  * Establishes new relationships and fosters existing relationships with clients * Creates and implements strategies for developing company's business *Participates in creating annual group business plan * Develops sales and marketing strategies to position company * Develops competitive pricing structures and terms for each opportunity * Actively indetifies client's needs and proactive work in providing best solutions * Monitoring, planning, analysis, realization, development and improvement of sales, control and realization of results * Continuous monitoring of market trends and competition * Sales analysis, reporting and forecasting * Presents product and service portfolio * Strenghtens and positions the brand of the company * Organization and improvement of business Show less



ELEKS-M d.o.o

• Belgrade, Serbia

• Regional Manager

  • May 2016 - Oct 2018

  * Regular tours and work control facilities * Communication with customers and work control of employees * Control of complete documentation and formal legal regulations in the facilities * Optimization and control of inventory levels * Daily work on education and raising the competencies of employees * Development and improvement of work and facilities results * Monitoring and implementation of legal and internal regulations * Monitoring, planning, analysis, realization, development and improvement of sales, control and realization of facility results * Continuous monitoring of market trends and competition * Reporting results and events * Manage the team * Organization and realization of promotional activities * Organization and improvement of business Show less



REX CARTORAMA d.o.o

• Beograd, Srbija

• Head Of Staff

  • Jul 2014 - Dec 2015

  * Creating a staff shift schedule * Procurement and Procurement Control * Listing of goods * Maintaining good relationships with suppliers * Introduction of business standards at the facility * Negotiations with the strategic partners of the employer * Creating a staff shift schedule * Procurement and Procurement Control * Listing of goods * Maintaining good relationships with suppliers * Introduction of business standards at the facility * Negotiations with the strategic partners of the employer



Sports Betting FER

• Belgrade, Serbia

• Regional Manager

  • Mar 2008 - Mar 2012

  * Raising the profitability of the hospitality industry to a higher level * Introduction of business standards at the facility * Negotiations with the strategic partners of the employer * Formation of prices and assortment in the object * Control and inventory planning * Analyzes and financial calculations * Coordination and cooperation with managers and employees * Raising the profitability of the hospitality industry to a higher level * Introduction of business standards at the facility * Negotiations with the strategic partners of the employer * Formation of prices and assortment in the object * Control and inventory planning * Analyzes and financial calculations * Coordination and cooperation with managers and employees



ART-SISTEM d.o.o

• Belgrade, Serbia

• Comercialist

  • May 2007 - Mar 2008

  * Maintain and improve relationships with existing customers * Expanding customer base * Conquer new market segments * Conducting follow-up marketing activities * Maintain and improve relationships with existing customers * Expanding customer base * Conquer new market segments * Conducting follow-up marketing activities