Experience

Bake With Yen Malaysia

• Malaysia
• Retail
• 1 - 100 Employee

• Digital Marketing Executive

  • Apr 2022 - Present

  -Plan, strategies and execute new ideas on campaigns and social media. -Liaise with vendors, procurement, and internal relations -Identify trends and manage social media posting FB, IG, Tiktok, etc -Plan, strategies and execute new ideas on campaigns and social media. -Liaise with vendors, procurement, and internal relations -Identify trends and manage social media posting FB, IG, Tiktok, etc



Zanroo

• Thailand
• IT Services and IT Consulting
• 100 - 200 Employee

• Data Insight Analyst

  • Jan 2021 - Apr 2022

  -Clearing data on social media according to clients' requests. -Interpret data and compile reposting according to the timeline given. -Identify the trend and crises and prepare reports to the client for further action. -Clearing data on social media according to clients' requests. -Interpret data and compile reposting according to the timeline given. -Identify the trend and crises and prepare reports to the client for further action.



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Sep 2020 - Dec 2020

  -Customer Service for Shopee Project -Engage and assist on customer's inquiries -Customer Service for Shopee Project -Engage and assist on customer's inquiries



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Marketing Executive

  • Sep 2019 - May 2020

  - Monitor payment schedule for claiming made by partners by using Accuterm Software; - Assist to generate policy for LPPSA (Housing Loan); - Cater to customers and agents enquiries in regard to the policy; - Initiate refunds for any claims; - Monitor Tabung Kebajikan Pekerja POS Malaysia; - Assist in partnership management; - Manage in creating the listing and leads for CTOS Secure ID customer. - Monitor payment schedule for claiming made by partners by using Accuterm Software; - Assist to generate policy for LPPSA (Housing Loan); - Cater to customers and agents enquiries in regard to the policy; - Initiate refunds for any claims; - Monitor Tabung Kebajikan Pekerja POS Malaysia; - Assist in partnership management; - Manage in creating the listing and leads for CTOS Secure ID customer.



UNITAR International University

• Malaysia
• Higher Education
• 300 - 400 Employee

• Sales Executive

  • Mar 2019 - Sep 2019

  - Consulted potential students to pursue their studies and generate sales leads for the University; - Engage and maintain a good relationship with students; - University event coordinator such as Carnival UNITAR 2019; - Manage students expectation of the university; - Manage the university's Open Days; - Advise students pursuant future at the university and provide a solution. - Consulted potential students to pursue their studies and generate sales leads for the University; - Engage and maintain a good relationship with students; - University event coordinator such as Carnival UNITAR 2019; - Manage students expectation of the university; - Manage the university's Open Days; - Advise students pursuant future at the university and provide a solution.



FoodNat PLT

• Malaysia
• Food & Beverages

• Operation Executive

  • Oct 2018 - Mar 2019

  - Engage with the customer for orders; - Engage with the chefs and food supplier in regard to the menus - Creating contents monthly and for seasonal occasion inclusive of Eid and Christmas celebration; - Handle Digital Marketing including Instagram, Facebook and Whatsapps messages; - Distribute and create new sales leads for the products throughout numerous KL area/buildings; - Presentation on the new marketing contents occasionally to the management; - Procure for the office supplies; - Manage and set up booth for promotional events. Show less



Here and After

• Federal Territory of Kuala Lumpur, Malaysia

• Founder

  • Sep 2015 - Jun 2017

  - Set up a new company selling personalized pleated scarf; - Design the scarfs; - Digital market the scarfs until reaching Brisbane and Dublin; - Manage photoshoot of the products; - Bookkeping of sales. - Set up a new company selling personalized pleated scarf; - Design the scarfs; - Digital market the scarfs until reaching Brisbane and Dublin; - Manage photoshoot of the products; - Bookkeping of sales.



SugarybyD

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Founder

  • Aug 2015 - Jan 2016

  - Set up a Bakery Store at Medan Selera Sugai Pelek, - Procure raw materials for baking; - Manage the store's opening and closing every day; - Self-taught marketing and sales; - Prepare and bake cakes, cupcakes, muffins, tarts etc. - Set up a Bakery Store at Medan Selera Sugai Pelek, - Procure raw materials for baking; - Manage the store's opening and closing every day; - Self-taught marketing and sales; - Prepare and bake cakes, cupcakes, muffins, tarts etc.



Villa Meriah Kampung Morten

• Melaka Tengah, Malacca, Malaysia

• Administrator

  • Mar 2015 - Apr 2015

  - Administrative duties including bookkeeping, procurement of office needs; - Data collection involving the customers and partners; - Receptionist for the hotel; - Assist with the housekeeping for the rooms occasionally; - Manage digital marketing. - Administrative duties including bookkeeping, procurement of office needs; - Data collection involving the customers and partners; - Receptionist for the hotel; - Assist with the housekeeping for the rooms occasionally; - Manage digital marketing.



LeQue Cafe Melaka

• Melaka Tengah, Malacca, Malaysia

• Store Assistant

  • Jan 2015 - Feb 2015

  - Manage day to day opening and closing; - Manage cashier and bookkeeping of revenue; - Stock intake of the raw materials and cooking essentials; - Bartender, baker. - Manage day to day opening and closing; - Manage cashier and bookkeeping of revenue; - Stock intake of the raw materials and cooking essentials; - Bartender, baker.



Boost Juice Bars Malaysia

• Food and Beverage Services
• 1 - 100 Employee

• Sales Assistant

  • Jan 2011 - Jun 2012

  - Sales assistant for KLIA 2 branch store; - Assist in juice making; - Cashier, bookkeeping and stock intake; - Fruit preparement; - Engage with customer for sales increment; - Manage the store's cleanliness and operation. - Sales assistant for KLIA 2 branch store; - Assist in juice making; - Cashier, bookkeeping and stock intake; - Fruit preparement; - Engage with customer for sales increment; - Manage the store's cleanliness and operation.