Experience

Sourcology - Your Logical Hiring and Sourcing Solution

• India
• Staffing and Recruiting
• 1 - 100 Employee

• Director of Business Development

  • Mar 2022 - Present

  Region: United States and Canada

• Business Development Manager

  • Oct 2015 - Apr 2022

  ‘Sourcology’ is a value-driven recruitment service provider for various industries and sectors ranging from Information Technology, Energy, Healthcare, Finance, Engineering, etc. specializing in Research and Development of the resource.As a Business Development Manager, I excel in researching and identifying potential customers and generating new leads and clients for IT staffing (both contractual and permanent) across the US geography. I am experienced in monitoring and leading a team of pre-sales tele-callers and lead generators, while also maintaining strong relationships with existing clients through effective account mining. I have a keen ability to understand client requirements and collaborate with the operations team to deliver comprehensive solutions tailored to their exact needs. With expertise in cold calling, lead generation, and client acquisition in the US market for IT services, I am committed to creating new business opportunities. I possess a genuine passion for sales and business development, focusing on acquiring new clients. I am comfortable engaging with IT and C-Level Management, building lasting client relationships over the phone, and ensuring successful invoicing and collections processes. In addition, I work collaboratively with team members, supporting them in driving business growth and achieving targets.Furthermore, I possess expertise in end-to-end account management, including sending invoices to clients and diligently following up on collections. As a proactive individual contributor, I take ownership of my responsibilities and work diligently to achieve targets. By collaborating closely with team members, I contribute to driving overall business growth and exceeding objectives. Show less



ICICI Lombard

• India
• Insurance
• 700 & Above Employee

• Sales Team Lead

  • Oct 2008 - Sep 2015

  As a Team Leader, my responsibilities encompass various aspects of team management, fostering teamwork, effective communication, setting objectives, and conducting performance appraisals. With experience in handling a team of 15+ executives, I excel in creating daily MIS reports and promptly submitting them to the Sales Manager. Maintaining a strong rapport with clients is a priority, as it contributes to building credibility and ensuring customer satisfaction. In my role, I am equipped to handle escalation calls from customers, utilizing my comprehensive knowledge of various insurance companies. Additionally, I am adept at preparing daily rosters and managing team performance accordingly. Establishing clear goals and target deadlines for the team is crucial, and I effectively communicate expectations to ensure timely completion of targets. To promote a positive work environment, I assist the team in conflict resolution and provide guidance on constructive problem-solving during customer interactions. Regularly reviewing and monitoring team progress toward goals allows for timely adjustments and corrective actions. Celebrating team successes is an integral part of fostering motivation and a sense of accomplishment. Show less



Andromeda Marketing Pvt Ltd

• Telecommunications
• 300 - 400 Employee

• Customer Service Representative

  • Jan 2008 - Sep 2008

  Calling the customers and cross selling health insurance policies of Royal Sundaram Alliance on CITI bank credit cards. Coordinating with Operations Dept. for booking of policies Maintaining a good rapport with the client to build credibility. Coordinating with Verification department for payment transaction Maintaining track records of Sales sheet. Building good relation with the Clients. Calling the customers and cross selling health insurance policies of Royal Sundaram Alliance on CITI bank credit cards. Coordinating with Operations Dept. for booking of policies Maintaining a good rapport with the client to build credibility. Coordinating with Verification department for payment transaction Maintaining track records of Sales sheet. Building good relation with the Clients.