Manager - Customer Success

• Jul 2020 - Present

Salesforce Developer

• Jun 2017 - Jul 2020

• Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform. • Proficient Knowledge in Salesforce Lightning UI, Lightning programming, Aura framework programming. • Created various Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. • Worked extensively on Lightning component building, worked on many components to convert existing classic programming work like Visualforce into Lightning components. • Experience in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as expected by business requirements. • Primary level experience in working on web services and giving solutions by SOAP and REST integrations. • Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites. • Experience in creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders. • Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects. • Experience in using declarative features like validation rules, workflows, process builder, visual workflow, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations. • Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy. Show less