Divya Singh Rathore
Customer Support Lead at Rajasthan Holiday Trip- Claim this Profile
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Bio
Shruti Dey
Divya did a great job growing Binks' presence in terms of captivating the clients. She started working with me as a design consultant to grow the presence of Binks in the Indian, & specifically Bangalore market. The role included talking to the clients & understanding their requirements, successfully closing orders and communicating with the production team reagrding the orders closed, and later expanded her role into illustrating & standardizing the flat sketches used by the design team. She also diligently ensures that her KPIs are updated and tracked, which helped me understand what went well and what did not. I am sure, she will achieve great things in her career. I'm equally amazed by her ability to come up with new ideas, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. She is well organized, diligent, and a fast learner. All these attributes were critical when trying to fit into a new and challenging role. Being a fast learner helped her understand the market fit and quickly choose the right path to success. One of the best consultants we had for sure. It was a pleasure to work with Divya. I definitely recommend her to any job.
Shruti Dey
Divya did a great job growing Binks' presence in terms of captivating the clients. She started working with me as a design consultant to grow the presence of Binks in the Indian, & specifically Bangalore market. The role included talking to the clients & understanding their requirements, successfully closing orders and communicating with the production team reagrding the orders closed, and later expanded her role into illustrating & standardizing the flat sketches used by the design team. She also diligently ensures that her KPIs are updated and tracked, which helped me understand what went well and what did not. I am sure, she will achieve great things in her career. I'm equally amazed by her ability to come up with new ideas, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. She is well organized, diligent, and a fast learner. All these attributes were critical when trying to fit into a new and challenging role. Being a fast learner helped her understand the market fit and quickly choose the right path to success. One of the best consultants we had for sure. It was a pleasure to work with Divya. I definitely recommend her to any job.
Shruti Dey
Divya did a great job growing Binks' presence in terms of captivating the clients. She started working with me as a design consultant to grow the presence of Binks in the Indian, & specifically Bangalore market. The role included talking to the clients & understanding their requirements, successfully closing orders and communicating with the production team reagrding the orders closed, and later expanded her role into illustrating & standardizing the flat sketches used by the design team. She also diligently ensures that her KPIs are updated and tracked, which helped me understand what went well and what did not. I am sure, she will achieve great things in her career. I'm equally amazed by her ability to come up with new ideas, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. She is well organized, diligent, and a fast learner. All these attributes were critical when trying to fit into a new and challenging role. Being a fast learner helped her understand the market fit and quickly choose the right path to success. One of the best consultants we had for sure. It was a pleasure to work with Divya. I definitely recommend her to any job.
Shruti Dey
Divya did a great job growing Binks' presence in terms of captivating the clients. She started working with me as a design consultant to grow the presence of Binks in the Indian, & specifically Bangalore market. The role included talking to the clients & understanding their requirements, successfully closing orders and communicating with the production team reagrding the orders closed, and later expanded her role into illustrating & standardizing the flat sketches used by the design team. She also diligently ensures that her KPIs are updated and tracked, which helped me understand what went well and what did not. I am sure, she will achieve great things in her career. I'm equally amazed by her ability to come up with new ideas, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. She is well organized, diligent, and a fast learner. All these attributes were critical when trying to fit into a new and challenging role. Being a fast learner helped her understand the market fit and quickly choose the right path to success. One of the best consultants we had for sure. It was a pleasure to work with Divya. I definitely recommend her to any job.
Experience
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Rajasthan Holiday Trip
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India
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Travel Arrangements
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1 - 100 Employee
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Customer Support Lead
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Jul 2022 - Present
Leading the customer support team, providing solutions to the team to maintain client satisfaction. Handling escalations, and coordinating with the team to fulfill client requirements. Leading the customer support team, providing solutions to the team to maintain client satisfaction. Handling escalations, and coordinating with the team to fulfill client requirements.
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Binks
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India
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Retail Apparel and Fashion
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1 - 100 Employee
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Fashion Designer and Consultant
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Nov 2021 - Jun 2022
Assisting clients, providing design solutions, and closing orders. Coordinating with customer support team, and the production team, for fulfilling orders on time. Assisting clients, providing design solutions, and closing orders. Coordinating with customer support team, and the production team, for fulfilling orders on time.
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Customer Success Manager
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Nov 2019 - Oct 2021
Planning strategically to achieve sales targets, and increase brand awareness. Driving and fulfilling sales through multiple channels and collaborations. Supervising the customer support process, while focussing on customer happiness and satisfaction. Planning strategically to achieve sales targets, and increase brand awareness. Driving and fulfilling sales through multiple channels and collaborations. Supervising the customer support process, while focussing on customer happiness and satisfaction.
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Acunec
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United States
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Medical Device
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Business Development Associate
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Jun 2017 - Sep 2019
Identifying potential clients, and driving sales. Providing solutions, negotiating with clients, and overseeing order fulfillment. Identifying potential clients, and driving sales. Providing solutions, negotiating with clients, and overseeing order fulfillment.
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MILAAYA EMBROIDERY
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Business Consulting and Services
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1 - 100 Employee
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Assistant Fashion Designer
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Jan 2016 - Apr 2016
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Assistant Fashion Merchandiser
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Jan 2016 - Apr 2016
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Education
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2013 - 2017
Pearl Academy Of Fashion, Jaipur
Bachelor of Arts - BA (Honours), Fashion/Apparel Design
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