Experience

Revlon

• Personal Care Product Manufacturing
• 700 & Above Employee

• SAP Data Analyst

  • Jul 2016 - Feb 2017

  To conduct data entry and ensure validation of quality inspection plan data from multiple document sources into Excel, via VBA code and formulas, as well as update and revise packaging/analytical test methods and manufacturing/processing documents To prepare the master data for integration testing and transferal from in-house databases to a SAP system



Amazon Mechanical Turk

• Online Audio and Video Media
• 100 - 200 Employee

• Independent Contractor

  • Aug 2013 - Jul 2016

  To perform varied tasks in a cloud-based data platform ⋆Submitted 2208 Human Intelligence Tasks in a self-paced environment with a 100% approval rate ⋆Remained detail oriented while completing the following: critical thinking and problem solving, Search Engine Optimization, QA testing for Google Voice Search, and data entry



The Maui Spa & Wellness Center

• Spa Attendant

  • Jun 2013 - Sep 2013

  Boca Raton, FL To attend to guests and provide spa services ⋆Performed messenger duties for therapists and guests ⋆Opened & closed spa with minimal help



NexxLinx

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Time Warner Cable Customer Service Representative

  • Feb 2012 - Apr 2012

  Orono, Maine To retain concerned customers via inbound calls ⋆Consistently met or surpassed all Retention Gates (attendance > 95%, talk time < 9 minutes, save rate > 80%, promo usage < 15%) ⋆Top 20 agent in March and April



McDonald's Corporation

• Food and Beverage Services
• 1 - 100 Employee

• Crew Member

  • Jul 2011 - Dec 2011

  La Grange, Illinois To place and deliver orders quickly & efficiently ⋆Greeted & took customers’ orders ⋆Opened & closed store with minimal help



Antares Institute of Integrative Health

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Receptionist

  • Nov 2011 - Nov 2011

  Willowbrook, Illinois To stand in as a substitute secretary & adapt swiftly ⋆Answered calls & left messages for physical therapists, laser specialists, & acupuncturists ⋆Proficient in performing queries & updating customer information within in-house database