Co Founder

• Feb 2015 - Present

We are building the ecosystem for the underprivileged children to restrain the hope among them to join the main stream of society. www.donateanhour.org https://www.facebook.com/donateanhour https://twitter.com/doarindia We are building the ecosystem for the underprivileged children to restrain the hope among them to join the main stream of society. www.donateanhour.org https://www.facebook.com/donateanhour https://twitter.com/doarindia

Head of IT

• May 2017 - Apr 2018

Deputy IT Head

• Sep 2014 - Jun 2017

1.Directly responsible for managing multi-million dollar IT budget for Delhi along with other multi-million dollar commercial projects2. Managing team of 75 people from various vendors to support Delhi IT operations which includes application design & support, network design, implementation & support and IT infra support 3. Managing IT financials, contract and cost saving initiatives 4. Managing 2 data centers and large scale network infra upgrade programs 5. Responsible for program/project planning, assessing engagement performance, risk, issues and impact on VIL’s business6. Working as IT account manager for Vodafone business facing units for any IT related changes and owning client expectation management process7. Responsible for solution and demand management in collaboration with demand management team8. Managing SLA compliance and IT Governance, quality KPIs, performance of Application development function 9. Managing Service Integration partners and their performance to meet the need of VIL’s programs/projects Show less

E2E Solution Design and Delivery Manager- Application, Development and Maintenance

• Mar 2013 - Sep 2014

StrategicWorking with business and IT stakeholders and contributed in IT transformation program roadmapsEnsuring high confidence and customer satisfaction (CSAT) amongst senior business stakeholders Defining, owning and implementing quality and evaluation framework (including performance KPIs) for IT delivery and operations teams from vendor partnersEstablishing governance process to handle multi-party interfaces and manage e2e design/delivery conflicts across vendorsLeading process improvement programmes in E2E design and delivery area based on Six Sigma methodologiesManagement:-Responsible for E2E delivery - Planning, coordination, and supervision related to the design, development, testing, and deployment of new/existing applications for VodafoneLeading delivery of small-medium scale Programme and Projects and accountable for the definition and delivery of the specified Programme and Project office services to achieve business objectives and benefits realisation. Planning, developing, managing and implementing the organisational and governance roles, processes and tools to ensure effective programme management Responsible for reporting of overall delivery progress, risks and completion of major milestones to senior managersIdentifying and mitigating various issues & risks across design, development, testing & deployments. Relationship management:-Maintaining strong relationships across CIO organisation ensuring effective delivery of applications into the production environmentManaging relationships with various Vodafone vendors for resources and service deliveriesManaging the resolution of escalation and/or customer issues relating to areas of governance and controlMaintaining a strong relationship with team members to ensure changes deliver to time, quality and cost Show less

Volunteer

• Jan 2015 - Mar 2015

Working as volunteer with SWACH to increase the use of mobile technology in women and child survival in Haryana villages. Currently, I am working with SWACH in following areas 1. Adoption of new technologies to provision of integrated care along continuum from pregnancy - childbirth- childhood- adolescence and youth 2. Building process to bring continuous quality improvement and accountability across all the work of SWACH internal as well as external 3. Building tools (mobile and web apps) and process to collect and analyze the data to generate evidence-based information to drive policy and strategy 4. RFP submission and Budget planning for multimillion dollar projects 5. Increasing the digital presence 6. Training of SWACH resources on new tools and processes Show less

Technical Delivery Manager

• Aug 2009 - Mar 2013

In-life Service Delivery and management

• Mar 2007 - Jul 2009

Test Team Lead

• Jun 2006 - Mar 2007