Divya Pradhan
Food and Beverage Captain at Wyndham Garden Manama- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Wyndham Garden Manama
-
Bahrain
-
Hospitality
-
1 - 100 Employee
-
Food and Beverage Captain
-
May 2022 - Present
Key Responsibilities -Assists with staff hiring , supervision , scheduling, training and development. -Help supervise inventories. -Assist in investigating and resolving any food quality and service complaints. -Assist in monitoring F&B budgets and controlling labor and food and beverage costs. -Maintains knowledge of local competition and general industry trends. -Conduct daily briefings for the F&B Department. Responsibilities - Greet and welcome guest promptly. -Ensure guest are serviced within specified time. -Training every day basis on upcoming promotions , food and beverage topics. -Check with guest to ensure satisfaction. -Present final bill to guest and process payment. -Shift closing on POS. -Conduct monthly inventory for beverage and operating equipment. - Making snag list for the restaurant. -Taking feedback online to keep up positive response of restaurant . Show less
-
-
-
WOW Hotel Indore
-
India
-
Hospitality
-
100 - 200 Employee
-
Senior stewardess
-
Sep 2021 - Apr 2022
Responsible for Greet and escort customers to their table, give detailed information about menu, Prepare tables by setting up linens , silverware and glasses , Take accurate food and drinks orders , using POS ordering software, Communicate order details to the kitchen staff, maintain a tidy dining area , provide excellent customer service, bill closing , batch closing. Responsible for Greet and escort customers to their table, give detailed information about menu, Prepare tables by setting up linens , silverware and glasses , Take accurate food and drinks orders , using POS ordering software, Communicate order details to the kitchen staff, maintain a tidy dining area , provide excellent customer service, bill closing , batch closing.
-
-
-
The Indian Hotels Company Limited (IHCL)
-
India
-
Hospitality
-
700 & Above Employee
-
Guest Service Associate
-
Jan 2019 - Feb 2021
Responsible for Welcoming guest, Managing Reservation , Escort customers , Provide Menu , Greet customers upon their departure, Answer incoming calls and address customer queries, taking orders for food and beverage , inform guests about promotions . Responsible for taking reservation , payment and planning sitting arrangement for the Gala New Year Event. Responsible for Welcoming guest, Managing Reservation , Escort customers , Provide Menu , Greet customers upon their departure, Answer incoming calls and address customer queries, taking orders for food and beverage , inform guests about promotions . Responsible for taking reservation , payment and planning sitting arrangement for the Gala New Year Event.
-
-
-
Taj Bangalore
-
United Arab Emirates
-
Restaurants
-
1 - 100 Employee
-
Internship Trainee
-
Jun 2017 - Nov 2017
Industrial training for Six months in major departments , food and beverage service and front office . Industrial training for Six months in major departments , food and beverage service and front office .
-
-
Education
-
Punjabi University
bachelor of tourism and travel management, Tourism and Travel Services Management