Divya Pradhan

Food and Beverage Captain at Wyndham Garden Manama
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Manama, Capital Governorate, Bahrain, BH

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Bahrain
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage Captain
      • May 2022 - Present

      Key Responsibilities -Assists with staff hiring , supervision , scheduling, training and development. -Help supervise inventories. -Assist in investigating and resolving any food quality and service complaints. -Assist in monitoring F&B budgets and controlling labor and food and beverage costs. -Maintains knowledge of local competition and general industry trends. -Conduct daily briefings for the F&B Department. Responsibilities - Greet and welcome guest promptly. -Ensure guest are serviced within specified time. -Training every day basis on upcoming promotions , food and beverage topics. -Check with guest to ensure satisfaction. -Present final bill to guest and process payment. -Shift closing on POS. -Conduct monthly inventory for beverage and operating equipment. - Making snag list for the restaurant. -Taking feedback online to keep up positive response of restaurant . Show less

    • India
    • Hospitality
    • 100 - 200 Employee
    • Senior stewardess
      • Sep 2021 - Apr 2022

      Responsible for Greet and escort customers to their table, give detailed information about menu, Prepare tables by setting up linens , silverware and glasses , Take accurate food and drinks orders , using POS ordering software, Communicate order details to the kitchen staff, maintain a tidy dining area , provide excellent customer service, bill closing , batch closing. Responsible for Greet and escort customers to their table, give detailed information about menu, Prepare tables by setting up linens , silverware and glasses , Take accurate food and drinks orders , using POS ordering software, Communicate order details to the kitchen staff, maintain a tidy dining area , provide excellent customer service, bill closing , batch closing.

    • India
    • Hospitality
    • 700 & Above Employee
    • Guest Service Associate
      • Jan 2019 - Feb 2021

      Responsible for Welcoming guest, Managing Reservation , Escort customers , Provide Menu , Greet customers upon their departure, Answer incoming calls and address customer queries, taking orders for food and beverage , inform guests about promotions . Responsible for taking reservation , payment and planning sitting arrangement for the Gala New Year Event. Responsible for Welcoming guest, Managing Reservation , Escort customers , Provide Menu , Greet customers upon their departure, Answer incoming calls and address customer queries, taking orders for food and beverage , inform guests about promotions . Responsible for taking reservation , payment and planning sitting arrangement for the Gala New Year Event.

    • United Arab Emirates
    • Restaurants
    • 1 - 100 Employee
    • Internship Trainee
      • Jun 2017 - Nov 2017

      Industrial training for Six months in major departments , food and beverage service and front office . Industrial training for Six months in major departments , food and beverage service and front office .

Education

  • Punjabi University
    bachelor of tourism and travel management, Tourism and Travel Services Management
    2015 - 2019

Community

You need to have a working account to view this content. Click here to join now